Michael Benedict
Norfolk,VA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Skilled Aircraft Mechanic knowledgeable in all areas of MH-60S aircraft. Adept at performing in-process and final aircraft inspections with commitment to unfailing accuracy and safety.
Overview
7
7
years of professional experience
Work History
Aviation Maintenance Technician
US Navy
Norfolk, VA
09.2020 - Current
- Kept up-to-date with industry best practices through continuous professional development and training courses.
- Collaborated with fellow technicians to complete complex repairs swiftly and accurately.
- Mentored junior technicians in aviation maintenance best practices, fostering professional growth within the team.
- Performed troubleshooting for avionics systems malfunctions, pinpointing issues accurately to minimize repair times.
- Maintained detailed records of all maintenance work completed, ensuring regulatory compliance and easy reference for future repairs.
- Consistently met deadlines for scheduled aircraft inspections, avoiding costly delays or cancellations due to maintenance requirements.
- Participated in cross-functional teams during major fleet modifications, contributing valuable input from a maintenance perspective.
- Maximized performance by monitoring daily activities and mentoring team members.
Security Technician
Vivint
Tucson, AZ
05.2017 - 05.2020
- Troubleshot complex technical issues quickly and efficiently, minimizing disruptions to client operations while maintaining high levels of customer satisfaction.
- Explained how to properly use security systems so that customers were knowledgeable.
- Contributed to overall company growth by consistently meeting or exceeding sales targets for security system installations.
- Delivered comprehensive training sessions to fellow technicians, fostering a cohesive and knowledgeable team environment.
- Managed inventory effectively, ensuring all necessary parts were available for installations and repairs without delays or shortages.
- Developed customized security solutions to address specific client needs and concerns.
- Collaborated with law enforcement agencies, sharing information on potential threats and assisting with investigations when needed.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Conducted rigorous testing of new security technologies before recommending them to clients for implementation.
- Assisted with electrical installations of lighting and smoke detectors.
- Fully installed fire alarms and various security devices.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
Education
Diploma -
Sabino High School
Tucson, AZ05.2016
Skills
- Mechanical Aptitude
- Communication and Coordination
- Quality assurance procedures
- Aircraft Landing Gear Maintenance
- Aircraft Flight Control Systems
- Continuous Improvement Mindset
- Pneumatic Systems Understanding
- Welding and fabrication
- Structural Repair Techniques
- Non-Destructive Testing
- Hydraulic Systems Knowledge
- Military maintenance requirements
- Team Leadership
- Verbal and written communication
- Staff Training and Development
- Staff Management
- Operations Management
- Cross-Functional Teamwork
- Performance Management
Timeline
Aviation Maintenance Technician
US Navy
09.2020 - Current
Security Technician
Vivint
05.2017 - 05.2020
Diploma -
Sabino High School