MICHAEL BENEK
Allyn,WA
Summary
Seasoned professional with a proven track record of strategic problem resolution and relationship development, notably at Federal Express. Expert in efficient route planning and vehicle operation, I've enhanced delivery efficiency and customer satisfaction through meticulous logistics coordination and strong communication skills. My background spans from logistics to construction, showcasing adaptability and a commitment to continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Keyport Navy Base Courier
Federal Express
Keyport, WA
07.2022 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Utilized GPS navigation systems to navigate faster routes.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Dangerous Goods Specialist
- Payroll Delivery Daily
- Bulk Deliveries Daily
- Residential Housing and Base Barrack Deliveries
Education
Boise State University
Boise, IDSkills
- Skilled Vehicle Operation
- Deadline-Driven Logistics
- Punctual Task Execution
- Efficient Vehicle Loading
- Reliability
- Problem-solving aptitude
- Skilled in Using Hand Tools
- Effective Time Management
- Strong Communication Skills
- Self Motivation
Accomplishments
- Achieved February 2024 FedEx Express Employee of the Month through effectively helping with all aspects of the team duties at Imperial FedEx Express Distribution Center, Bremerton, WA
- Achieved Bravo Zulu Award through effectively helping with absorbing routes and shuttling for team mates.
- Achieved Bravo Zulu Award through effectively helping with assistance with various routes.
- Achieved Bravo Zulu Award through effectively helping with and adapting to new routes and various challenges providing over and above effort proving to be an "All Star Courier"
Certification
- Dangerous Goods Training - June 2024
- Safe Driver Award, Federal Express - 2024
Contact
(360) 229-8562
mikebenek@protonmail.com
Allyn, WA 98524
Timeline
Lead Keyport Navy Base Courier
Federal Express
07.2022 - Current
Boise State University
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