Inspected and tested equipment to locate worn and damaged parts.
Replaced damaged, missing, or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Disassembled defective parts to make proper repairs.
Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
Uphold quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
Repaired engine and transmission components to rebuild engine and enhance vitality.
Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
Ordered repair parts quickly to prevent delays in projects and repair work.
Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
Mechanic
Frogs Auto
Lehigh Acres, FL
09.2018 - 06.2024
Inspected and tested equipment to locate worn and damaged parts.
Replaced damaged, missing, or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Disassembled defective parts to make proper repairs.
Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
Repaired engine and transmission components to rebuild engine and enhance vitality.
Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
Ordered repair parts quickly to prevent delays in projects and repair work.
Manager
Dunkin Donuts
Fort Myers, FL
09.2014 - 06.2015
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.