Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Benzinger

Buffalo

Summary

Experienced Correctional Officer from NYSDOCCS, adept in emergency response and conflict resolution, significantly reduced contraband instances. Demonstrated excellence in supervising high-risk situations, ensuring safety, and fostering positive work culture through effective communication. Skilled in search and seizure procedures, showcasing a commitment to security and inclusivity.

Knowledgeable with solid background managing incarcerated individual populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and incarcerated individuals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Correctional Officer

NYSDOCCS
06.2004 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of incarcerated individual to identify and confiscate contraband and other prohibited items.
  • Maintained incarcerated individual safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching incarcerated individuals, cells, and common areas.
  • Observed and supervised incarcerated individuals throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted incarcerated individuals to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and incarcerated individuals.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked incarcerated individuals through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of incarcerated individuals incidents or infractions using electronic databases or written logs as required.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about incarcerated individuals activities.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Received and inspected mail, property, and funds from visitors on behalf of designated incarcerated individuals.

Education

Associate of Arts - Photography

Villa Maria College of Buffalo
Buffalo

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Incarcerated individual supervision
  • Safety and security enforcement
  • Self-defense tactics
  • Search and seizure procedure
  • Contraband seizure
  • Self-defense techniques
  • Weapons training
  • Tower surveillance

Certification

  • Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
  • Use of Force Training Certification - Various authorized training centers.

Timeline

Correctional Officer

NYSDOCCS
06.2004 - Current

Associate of Arts - Photography

Villa Maria College of Buffalo

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Michael Benzinger