Summary
Overview
Work History
Education
Skills
Accomplishments
Skills
Timeline
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Michael Bergin

Big Sky,MT

Summary

Motivated professional with 15+ years of sales experience.

Overview

16
16
years of professional experience

Work History

Director of Group Sales

Montage Big Sky
Big Sky, MT
05.2021 - Current

Was part of the pre-opening team. Earned Chairman's Circle as well as Fobes Five Star.

Director of Sales, Marketing and Events

Park Hyatt Beaver Creek
Beaver Creek, CO
09.2019 - 08.2020

Upon transferring to the hotel in September 2019 the sales team production was 83% year-to-date. After spending only (3) months at the hotel, we finished 2019 at 100% year-to-date. January 2020 was the largest production month in the history of the property at $1.3M (exceeding the past record by $250K). COVID-19 losses were mitigated by offering groups to shift to 2021 with a 5% increase in rate. Our strategy evolved by becoming more wedding focused and creating a “No Commitments” wedding offer.

Director of Sales, Marketing and Events

Andaz Napa
Napa, California
10.2017 - 09.2019

After joining the team as Director of Sales, the sales team went from 77% quota achievement in 2017 to 134% quota achievement in 2018. This made us the highest producing sales team in the Western Region and the fifth highest in the Americas. Marketing was brought from 100% print driven to 100% digital and we generated over $300K in transient guest room revenue from our Sojern digital marketing campaign alone. Our Events meeting planner's surveys increased by double digits and we finished 2018 with the second highest scores in the Andaz brand. We broke the record for most guest room revenue generated in a single month in January of 2019. Upon being promoted, our quota achievement was 131% year-to-date.

Associate Director of Sales and Events

Hyatt Regency Lake Tahoe
Incline Village, NV
01.2015 - 10.2017

Led group sales managers, event planning managers, and administrative assistants. Created and executed training plans for all incoming members of the sales and events team. Spearheaded the interview process for all new potential candidates. Was an active member of the hotel's Assistant Leadership Team. Conducted monthly internal sales and events team meetings. Exceeded sales quota while executing Associate Director of Sales and Events responsibilities.

Assisted in exceeding annual team production achievement for the first time since 1994.

Major Market Sales Manager

Hyatt Regency Mission Bay
San Diego, CA
06.2013 - 01.2015

As a Group Sales Manager I was responsible for maintaining a quota, prospecting, fostering relationships, making presentations, and representing the hotel at trade shows.

Major Market Sales Manager

Hyatt Regency La Jolla
San Diego, CA
03.2012 - 06.2013

As a Group Sales Manager I was responsible for maintaining a quota, prospecting, fostering relationships, making presentations, and representing the hotel at trade shows.

Sales Manager

Hyatt Regency Lake Tahoe
Incline Village, NV
02.2010 - 03.2012

As a Group Sales Manager I was responsible for maintaining a quota, prospecting, fostering relationships, making presentations, and representing the hotel at trade shows.

Sales CMT Corporate Management Trainee

Hyatt Regency McCormick Place
Chicago, IL
06.2009 - 01.2010

Received training and exposure to every department in the hotel followed by intensive hotel sales training 

Education

Bachelor of Arts - Philosophy

University of Massachusetts
2007

Skills

  • Excellent communication skills
  • Staff development/training
  • Goal-oriented conflict resolution
  • Accomplished in relationship building
  • Team leadership
  • Comprehensive negotiating tactics
  • Implemented Sales Manager training program to maximize quota achievement
  • Time management skills

Accomplishments

  • 2025 - Achieved 14 Stars (5 Star hotel – 5 Star Spa – 4 Star Restaurant)
  • 2024 - Acheived Forbes Five Star
  • 2022 - Chairman's Circle winner (top 10 sellers in the company)
  • 2021 - Member of the pre-opening team at Montage Big Sky
  • 2020 - Most group revenue generated in a single month in the history of the hotel (Park Hyatt Beaver Creek)
  • 2019 - Received Hyatt Sales Team of the Year Award (Andaz Napa)
  • 2018 - Most group revenue generated in a single month in the history of the hotel (Andaz Napa)
  • 2018 - Department of the year (Andaz Napa)
  • 2018 - Director of Sales and Marketing of the year nominee
  • 2015 - Department of the Quarter (Hyatt Regency Lake Tahoe)
  • 2014 - Department of the Year (Hyatt Regency Mission Bay)
  • 2012 - HyAchiever Award (131% of Quota)
  • 2011 - Outstanding Production Achievement Award (110% of Quota)

Skills

  • Staff development/training
  • Implementing creative solutions
  • Presenting
  • Negotiating
  • Selling
  • Organizational Skills

Timeline

Director of Group Sales

Montage Big Sky
05.2021 - Current

Director of Sales, Marketing and Events

Park Hyatt Beaver Creek
09.2019 - 08.2020

Director of Sales, Marketing and Events

Andaz Napa
10.2017 - 09.2019

Associate Director of Sales and Events

Hyatt Regency Lake Tahoe
01.2015 - 10.2017

Major Market Sales Manager

Hyatt Regency Mission Bay
06.2013 - 01.2015

Major Market Sales Manager

Hyatt Regency La Jolla
03.2012 - 06.2013

Sales Manager

Hyatt Regency Lake Tahoe
02.2010 - 03.2012

Sales CMT Corporate Management Trainee

Hyatt Regency McCormick Place
06.2009 - 01.2010

Bachelor of Arts - Philosophy

University of Massachusetts
Michael Bergin