Michael Berglund

Dynamic leader with proven expertise in team leadership and problem-solving, honed at Gary Jennings Cleaning Service and as part of the Tampa Bay Rays/Cleveland Guardians. Excelled in fostering culture development and enforcing policies, demonstrating exceptional multitasking and critical thinking abilities. Achieved significant improvements in staff motivation and service delivery, ensuring high customer satisfaction and operational efficiency.

Energetic and customer-focused professional with knack for building strong client relationships and delivering exceptional service. Possesses solid understanding of customer service principles and excels in problem-solving and conflict resolution. Driven to create positive customer experiences and foster long-term loyalty.