Michael Bergstrom

* September 2022 Hired by ZB to focus on building marketshare in Lehigh Valley

* Attended Sales and Technology school

* Opened the door for ZB to compete for a compliant Network Contract

* 2024 ZB signed a 2 year contract with St. Lukes Health Network

* Was honored to be selected to the ZB Advisory Committee

* Exceeded sales targets by consistently meeting and surpassing annual quota's

* Boosted customer satisfaction by providing exceptional product knowledge

* Continued lasting relationships with customers from former company

* #1 Sales Specialist for converting competitive accounts and % to quota

St. Lukes did 493K with ZB in 2023 and due to my relationships 2.3M in 2024

2025 is on tract for 3.4M

*2009 Coordinated deliveries, pickups and case setup for sales teams

*2010 Promoted to in office Knee Manager

* Attended Technology courses and school for Robotics in total joints

* 2011 - 2022 Promoted to Sales Specialist for the Lehigh Valley territory

* Attended Sales School for 3 weeks in Indiana

* Setup Cadaver courses and educational meetings

* Held Journal Club meetings inside Health Networks

* #1 Sales Team that sustained and continued growth year over year

* Grew business from a 3.6 M to 7.4 M annually

• Welcomed each new arrival pleasantly and confirmed reservations.
• Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
• Selected employee of the year in 2007