Michael Berliere
Phoenix,AZ
Summary
Well-experienced Event Manager with 12 years of a successful career in planning, coordinating and executing personal and corporate events. Demonstrated cost-effective budgeting, exceptional time management and event marketing skills.
Overview
12
12
years of professional experience
Work History
Event Services and Setup Manager
Hyatt Hotels Corporation
10.2018 - Current
- Leading an operations team of 17 plus employees in handling events reaching 5 to 7 million in revenue annually in corporate events, weddings, personal parties and high profile events such as hosting ESPN during 2023 Superbowl
- Knowledgeable and proficient in POS systems such as Opera, Micros, Kronos and Eventionlive
- Conducted all purchases in relation to the department with regards to food and beverage, operating supplies and third party vendors
- Coordinating with Sales & Catering department in preparation for events with regards to pricing, setup and food and beverage service in at a resort with over 60,000 sq ft of meeting/event space.
Executive Housekeeper
10.2017 - 10.2018
- Managed 186 rooms over 23 square acres and numerous outside public areas, from cleanliness to availability for transient guests and corporate groups
- Lead a housekeeping staff of 35, which includes third party employees
- Setup new processes and strategies for a new resort where all of the rooms were exposed to the outside elements (no hallways or surrounding structures to the rooms)
- Knowledgeable and proficient in programs such as HOTSOS and Opera/Symphony.
Outlets Manager
09.2016 - 10.2017
- Created and oversaw Food & Beverage program for an opening resort
- Trained staff in fine dining service and strategy
- Menu creation with Culinary Department and Developed a modern cocktail and bar program
- Managed a large staff of both AM and PM employees in day-to-day operations
- Developed a food and beverage program for our resort Pool
- Lead a staff of 6 to operate and run the day-to-day operations at the pool.
Asst. Banquet manager
Hyatt Regency Phoenix
05.2014 - 09.2016
- Managed significantly large convention-style groups (400 to 2000 people) in coordination with the downtown Phoenix Convention Center and the hotel’s sales and catering department
- Assisted in leading a banquet team from morning to evening meal functions for large groups and providing a reception style atmosphere
- Assisted in pre-convention planning with Meeting planners and third party group management teams
- Took over management of the Food and Beverage outlets of the hotel during the summer periods and assisted in renovating projects for those outlets during that time
- Sent on task-force operations at other hotels around the country.
Beverage/ Asst. Restaurant manager
The Bellevue Hotel by Hyatt
03.2011 - 04.2014
- Managed a three meal period outlet in a luxury hotel with a staff of 23 employees
- Managed and conducted weddings inside the restaurant as well as small corporate events and private parties
- Managed the outlets beverage program through beverage cost analysis and implementation
- Ordering through multiple vendors and keeping an annual beverage cost of 18-22 percent
- Took part in training in hospitality at corporate headquarters in Chicago, IL
Education
Master's degree - political Science
Villanova University
2009
Bachelor's degree - undefined
Cabrini University
2007
Skills
- Project Management
- Records Maintenance
- Team Engagement
- Guest Relations
- Project Oversight
- Vendor Management
- Billing and Payment Processing
- Business Growth
- Events Requirements Gathering
- Food Service Regulations
- Client Meetings
- Menu Planning
- Budget Development
- Client Satisfaction
Timeline
Event Services and Setup Manager
Hyatt Hotels Corporation
10.2018 - Current
Executive Housekeeper
10.2017 - 10.2018
Outlets Manager
09.2016 - 10.2017
Asst. Banquet manager
Hyatt Regency Phoenix
05.2014 - 09.2016
Beverage/ Asst. Restaurant manager
The Bellevue Hotel by Hyatt
03.2011 - 04.2014
Master's degree - political Science
Villanova University
Bachelor's degree - undefined
Cabrini University
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