Michael Besson
Mukwonago,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
LNG Operator
WEC Energy Group
Whitewater, Wisconsin
06.2023 - Current
- Operated equipment to support daily energy production activities.
- Maintained safety protocols during all operational procedures and tasks.
- Monitored system performance to ensure efficient energy distribution.
- Conducted routine inspections on machinery to identify maintenance needs.
- Assisted in training new operators on standard operating procedures.
- Documented operational activities and reported findings to supervisors.
- Implemented process improvements to enhance workflow efficiency within the team.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
Fitter
WEC Energy Group
Burlington, Wisconsin
10.2015 - 04.2018
- Assembled components for energy systems following safety protocols.
- Inspected equipment for proper functionality and identified maintenance needs.
- Operated hand and power tools to complete installation tasks accurately.
- Maintained clean and organized work areas to promote safety standards.
- Assisted in training new fitters on best practices and safety measures.
- Documented work processes and equipment statuses in compliance with company policies.
Gas Seasonal Inspector
WEC Energy Group
Milwaukee, Wisconsin
03.2015 - 05.2015
- Conducted thorough inspections of contractor work for compliance.
- Documented inspection findings and prepared detailed reports for management review.
- Evaluated safety protocols and procedures to ensure regulatory adherence.
- Utilized inspection tools and software for accurate data collection and analysis.
- Filled out and submitted logs and paperwork on-time.
- Documented all inspection results accurately in accordance with established guidelines.
Manager in Charge
Dryit
Wauwatosa, Wisconsin
02.2014 - 03.2015
- Oversaw daily operations to ensure efficient workflow and productivity.
- Managed staff schedules to optimize labor resources and coverage.
- Trained employees on safety protocols and operational procedures.
Business Owner
Besson Auto Body LLC
West Allis, Wisconsin
07.2004 - 11.2013
- Managed daily operations of auto body repair shop.
- Oversaw team of skilled technicians and support staff.
- Implemented efficient workflow processes for vehicle repairs.
- Ensured compliance with safety regulations and quality standards.
- Coordinated customer service interactions and resolved issues promptly.
- Maintained inventory of parts and supplies for operations.
- Developed training programs for new employees in repair techniques.
- Negotiated with suppliers for cost-effective materials and services.
- Kept records for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Interviewed, trained, and supervised employees.
Shop Manager
Besson Auto Body LLC
West Allis, Wisconsin
05.1998 - 07.2004
- Managed daily operations of auto body repair shop.
- Oversaw staff scheduling and task assignments.
- Coordinated customer service and communication with clients.
- Trained new employees on shop procedures and equipment use.
- Ensured compliance with safety regulations and protocols.
- Implemented quality control measures for repair work.
- Resolved customer complaints promptly and professionally.
- Responded to customer inquiries in a timely manner.
- Maintained high standards of customer service throughout the store.
Education
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Whitnall High School
Greenfield, WISkills
Equipment operation
System monitoring
Process improvement
Safety compliance
Customer service
Staff training
Problem solving
Issue resolution
Timeline
LNG Operator
WEC Energy Group
06.2023 - Current
Fitter
WEC Energy Group
10.2015 - 04.2018
Gas Seasonal Inspector
WEC Energy Group
03.2015 - 05.2015
Manager in Charge
Dryit
02.2014 - 03.2015
Business Owner
Besson Auto Body LLC
07.2004 - 11.2013
Shop Manager
Besson Auto Body LLC
05.1998 - 07.2004
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Whitnall High School