Michael Betts
Williamsport,PA
Summary
Adept at enhancing warehouse efficiency and safety, I significantly reduced product damages at Amazon through meticulous handling and staff training. My strong problem-solving abilities and effective team collaboration skills fostered a productive work environment. Additionally, my tenure at Against The Grain Barbershop honed my customer service expertise, achieving a high client retention rate through personalized service and rapport building.
Reliable and efficient with positive attitude and track record of teamwork and dependability. Understands inventory management systems and safety protocols, with practical skills in organization and handling equipment. Committed to optimizing warehouse operations and ensuring timely processing and dispatch of goods.
Hardworking [Type] team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in [Area of expertise].
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
5
5
years of professional experience
Work History
Amazon Warehouse
Amazon
08.2024 - Current
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Strapped items down over protective padding to secure throughout transportation.
Barber
Against The Grain Barbershop
12.2019 - 06.2024
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Styled hair according to customer preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Consistently received positive performance reviews from guests.
- Consulted with clients to assess personal style preferences and unique needs.
- Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
- Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
- Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Managed business customer service, responding to requests and concerns promptly.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Distributed business cards outside of salon to generate new business.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Conducted training sessions for junior barbers, improving overall service quality and efficiency.
- Increased shop revenue by promoting and selling hair care products suited to client needs.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Maintained high cleanliness standards in work area, ensuring welcoming environment for clients.
- Maintained regular client list and successfully handled walk-in customers.
- Completed quality haircuts and styling for men, women and children.
Education
High School Diploma -
Selinsgrove Area High School
Selinsgrove, PA05-2015
High School Diploma -
Sun Area Technical Institute
New Berlin, PA05-2015
Skills
- Packaging and labeling
- Heavy lifting
- Pallet jack handling
- Problem-solving
- Loading and unloading
- Warehouse safety
- Order picking
- Attention to detail
- Team collaboration
- Material handling
- Warehouse organization
- Storage organization
- Environmental awareness
- Equipment operation
- Product identification
- Time management
- Multitasking and organization
- Safety compliance
- Conflict resolution
- Physical stamina
- Pallet stacking
- Barcode scanning
- Picking and packing
- Order picking and processing
- Self-motivated and disciplined
- Sorting and labeling
- Pallet jacks
- Clear communication
- Punctual and dependable
- Warehouse operations
- Health and safety regulations
- Stacking and staging
- Shipment palletization
Languages
English
Full Professional
Timeline
Amazon Warehouse
Amazon
08.2024 - Current
Barber
Against The Grain Barbershop
12.2019 - 06.2024
High School Diploma -
Selinsgrove Area High School
High School Diploma -
Sun Area Technical Institute
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