Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Beyers

Shoreline

Summary

Data and Performance Analyst with extensive experience in business transformation and continuous process improvement. Specializes in developing insightful dashboards and implementing Lean Six Sigma to drive operational efficiencies. Accomplished continuous improvement professional and data analyst with repeated achievements guiding the design, development, and deployment of quality control process improvements and efficiency strategies. Proven ability to identify areas of opportunity and convey meaningful data interpretations for effective decision-making and performance improvement. Experienced Consultant driving organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve process-related problems negatively affecting business operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Data and Performance Analyst

City of Seattle - Municipal Court
2022.11 - Current
  • Proactively identified potential risks within projects via thorough risk assessment activities, mitigating negative impacts on project outcomes.
  • Supported executive decision-making with insightful dashboard development, highlighting critical business KPIs.
  • Collaborated with cross-functional teams to develop and implement performance improvement initiatives.
  • Probation Evolution Dashboard, Electronic Home Monitoring Dashboard, Lead to develop Metrics for Project Governance
  • Produced detailed and relevant reports for use in making business decisions- through creation of dashboard across different platforms.

Manager of Clinical Transformation

Providence-Swedish
2019.05 - 2022.11
  • Development of department & service-line dashboards to provide leaders with at-a-glance information for setting Goals and Key Performance Targets in line with system strategic objectives
  • Oversee the improvement work of consultants at campus, institute, and system levels, and implement action plans based on business analytics.
  • Develop curriculum for Lean and PI Training for Swedish staff and management.
  • Development & Implementation of new system-level programs – Daily Management System and cost reduction and efficiency improvement systems
  • Understand business & operational trends and present meaningful data visualizations that empower targeted decision-making, ensuring we make informed and strategic choices.

Continuous Process Improvement Consultant

Swedish Hospital
2018.04 - 2019.05
  • Patient Safety Attendant Reduction- Reduction in use of Patient Safety Attendant to use of Remote Tele-Sitter Monitoring- developed Dashboard for operational monitoring of the program
  • Materials Supply Center workflow improvement in supplies received and delivery to internal departments- reducing multiple touches and time to deliver
  • System Level Discharge Optimization – reduction in time to discharge from time discharge order written- standing up Discharge Lobbies as campus leadership designated to drive throughput
  • Organ Transplant Process Improvement- Reducing the time from provider referral to listing patients in national database for organ recipient candidates – to align to national benchmark measures

Director of Lean Transformation

State of Washington DSHS- Western State Hospital
2017.02 - 2018.04
  • Developed and implemented the electronic Consult Referral Tracking System and Patient Appointment Scheduling System to effectively monitor patient appointments and transmit results – a component of citation mitigation
  • Identify areas of opportunity through data analysis- assemble multi-disciplinary project teams to address
  • Member of the Executive Leadership Team to provide recommendations for strategic initiatives on Lean programs throughout the organization.
  • Direct oversight of Project Management, Performance Improvement, and Research/Data-Analytics Departments
  • Improved reporting of process and performance measures through enhanced dashboard development
  • Trained front-line managers to executive leadership t in basic analytics, action plan development, and implementation

Lean Six Sigma Black Belt

Providence Health & Services
2015.10 - 2017.01
  • Identify waste and deficiencies at the process level; implement strategies to counteract negative trends metrics and deliver value-yielding workshop facilitation and Lean Practice Instruction.
  • Led interdepartmental project to reduce defects in medical billing logs- revamping workflow producing billable items, building quality security gates, and reducing redundancies in processes to improve revenue integrity.
  • Release of Information Workflow Improvement –led project to minimize waste and improve production rates. Provided standard work with consistent yield and output. Increased capacity to absorb outsourced work to a vendor, resulting in a $109K savings with no headcount increase and preventing the need to add 2 FTEs.


Director of Operations

ArjoHuntleigh
2012.11 - 2015.10

¨ Optimized distribution network through consolidating centers and integrating markets and products while reconfiguring production facilities to reduce waste; drove more than 15% to the bottom line and reduced labor by 18%

¨ Developed Facility Staffing Model to precisely determine headcount needs to support incremental and structural growth or shifts in business or product lines

¨ Implemented a Quality program that reduced service call rate timekeeping system and mitigated violations in the HOS management system

¨ Developed and implemented a nationwide Inventory Control system that reduced Asset MIA rate, incorrect billing and asset write-off – The first phase of the project resulted in $2.4MM savings on potential write-offs

Education

Bachelor of Arts - Music

California State University, Fullerton
Fullerton, CA

Master of Science - Data Science

Eastern University
PA
08.2024

MBA - Business Administration And Management

Seattle University
Seattle, WA
06.2010

Skills

  • Excel expertise
  • Python - numpy, Pandas, SciKit-Learn
  • R
  • Tableau
  • Minitab
  • SQL
  • Dashboard & Report Creation
  • Machine Learning

Certification

Lean Six Sigma Master Black Belt - Villanova University


Lean Six Sigma Black Belt - American Society of Quality


Project Management Professional (PMP)- Project Management Institute

Timeline

Data and Performance Analyst

City of Seattle - Municipal Court
2022.11 - Current

Manager of Clinical Transformation

Providence-Swedish
2019.05 - 2022.11

Continuous Process Improvement Consultant

Swedish Hospital
2018.04 - 2019.05

Director of Lean Transformation

State of Washington DSHS- Western State Hospital
2017.02 - 2018.04

Lean Six Sigma Black Belt

Providence Health & Services
2015.10 - 2017.01

Director of Operations

ArjoHuntleigh
2012.11 - 2015.10

Bachelor of Arts - Music

California State University, Fullerton

Master of Science - Data Science

Eastern University

MBA - Business Administration And Management

Seattle University

Lean Six Sigma Master Black Belt - Villanova University


Lean Six Sigma Black Belt - American Society of Quality


Project Management Professional (PMP)- Project Management Institute

Michael Beyers