Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
Michael Biancardi

Michael Biancardi

Lake Wales,FL
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Methodical IT Administrator 15 years maximizing human and technical resource contributions to optimize business operations. Proponent of integrating emerging technologies to heighten IT activity efficiency. Dedicated to enhancing service outcomes and reducing response times to safeguard consistent IT and software platform operations. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

IT Administrator

Petersen Industries
11.2019 - Current
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
  • Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.
  • Assessed business requirements to forecast annual budgetary operational costs.
  • Developed multi-site IT execution strategies, aligning work orders at 4 locations to effectively align available resources with historical service data.
  • Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Oversaw development and implementation of improvements to support and network operations.

IT Consultant

SYS-COMP Computers
03.2010 - 08.2018
  • Planned and developed interfaces that simplified overall management and offered ease of use.
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Developed clear specifications for project plans using customer requirements.
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Conducted research on network products, services, protocols and standards for network procurement and development efforts.
  • Evaluated project requirements and specifications and developed software applications that surpassed client expectations.

Education

Bachelor of Science - Informtion System

University of South Florida, Tampa, FL

Skills

  • System Testing
  • Startup and Shutdown Management
  • Software Management
  • Hardware Installation
  • Firewall install and configuration
  • SQL Server
  • Crystal reports, SSRS reports
  • ERP software - Macola, Epicor
  • Access Point install and configuration
  • AD, DHCP, NPS
  • Data Backup
  • Servers Expertise
  • Network Security
  • Performance Monitoring and Optimization
  • Disaster Recovery
  • MCSE Certification
  • Network Firewall Management
  • CompTIA Network Certification
  • System Upgrades
  • IT Best Practice Framework Expertise
  • Port Security Knowledge
  • Firewall Management
  • VoIP Systems
  • VPN Configurations
  • LAN and WAN Control
  • Microsoft Operating Systems
  • Wireless Access Point
  • Disaster Recovery Operations
  • Installing New Hardware
  • VMware Virtualization
  • Network Device Monitoring
  • Microsoft Active Directory
  • Network Infrastructure Support
  • Configuration and Management
  • Technology Assessment
  • Virtual Local Area Networks
  • Security Operation Monitoring

Additional Information

I successfully implemented a complete IT upgrade to accommodate a 200 user network environment. Azure and SharePoint administration for 2 concurrent companies with over 100 users. ERP administration and I was involved in the implementation of a new ERP platform. Macola and Epicor.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

IT Administrator - Petersen Industries
11.2019 - Current
IT Consultant - SYS-COMP Computers
03.2010 - 08.2018
University of South Florida - Bachelor of Science, Informtion System
Michael Biancardi