Michael Bicek
Penfield,NY
Summary
Proven to excel in high-pressure environments, I leveraged strong teamwork and adaptive problem-solving skills at The Wintergarden By Monroe's to enhance event service flow and safety compliance. Expert in technology troubleshooting and customer service, I significantly improved operational efficiency and client satisfaction. My flexible schedule and physical coordination ensured top performance across varied roles, including timely deliveries and efficient order fulfillment.
Overview
5
5
years of professional experience
Work History
Banquet Server
The Wintergarden By Monroe's
08.2022 - Current
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Adhered to all health and safety regulations while serving food and beverages.
- Maintained flexible work schedule to meet event needs.
Computer Technician
East Side Computer Plus
02.2022 - 08.2022
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Order Fulfillment Associate
Home Depot
04.2021 - 08.2021
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
Delivery Driver
Salvatore's Old Fashioned Pizzeria
11.2019 - 04.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
Associate of Science - Business Administration
Monroe Community College
Rochester, NY05.2025
High School Diploma -
Penfield Senior High School
Penfield, NY06.2021
Skills
- Strong teamwork
- Time Management
- Customer Service
- Adaptive Problem Solving
- Flexible Schedule
- Physical coordination
Timeline
Banquet Server
The Wintergarden By Monroe's
08.2022 - Current
Computer Technician
East Side Computer Plus
02.2022 - 08.2022
Order Fulfillment Associate
Home Depot
04.2021 - 08.2021
Delivery Driver
Salvatore's Old Fashioned Pizzeria
11.2019 - 04.2021
Associate of Science - Business Administration
Monroe Community College
High School Diploma -
Penfield Senior High School
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