Michael Bicsak
Great Falls,MT
Summary
Dynamic sales expert with a proven track record of driving revenue growth and strengthening client relationships through strategic planning and effective communication. Skilled in fostering team collaboration to achieve ambitious results while maintaining adaptability in fast-paced environments. Renowned for leveraging interpersonal skills to excel in lead generation and negotiation, consistently exceeding targets. Committed to delivering exceptional value and building lasting partnerships that propel business success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Area Sales Manager
Staples Business Advantage
12.2024 - 06.2025
- Sales Leader over Sales Professionals located in Great Falls, Butte, and Helena, Montana. Sales coaching, sales training, systems training.
- Account maintenance and setup. Pricing and contracts.
- Client outreach, sales presentations, sales support, and customer service.
- Hiring and disciplinary actions of Sales Department.
- Community outreach and Marketing.
General Manager
360 Business Solutions
07.2023 - 12.2024
- Sales Leader over Sales Professionals located in Great Falls, Montana. Sales coaching, sales training, systems training.
- Client outreach, sales presentations, sales support, sales, and customer service.
- Overseeing inventory, receiving, expenses, delivery drivers, Customer Service Representatives, scheduling, and day-to-day operations.
- Hiring, terminating, disciplinary actions the Great Falls Branch.
- Community outreach and Marketing.
Personal Lines Producer and Manager
Cogswell Insurance Agency
08.2020 - 07.2023
- New business sales, cross-selling multiple lines of insurance to current clients, account coverage reviews.
- Field underwriting, working with upset clients, and handling of Claims escalations to ensure the best possible outcome and customer satisfaction.
- Manager of Personal Lines Department, overseeing Personal Lines Customer Service Representatives, meeting with multiple Carrier Partners to solidify relationships.
- Sales coaching, sales training, systems training, insurance carrier training of Personal Lines Customer Service Team.
- Hiring and termination recommendations to upper management, disciplinary actions within the Personal Lines Department.
- Customer Service support.
- Self-marketing along with Agency marketing and Community outreach.
Personal Lines Sales Executive
PayneWest Insurance
01.2016 - 07.2020
- New Personal Lines Insurance sales, cross-selling multiple lines of insurance to current clients, account coverage reviews.
- Field underwriting, working with upset clients, and handling of Claims escalations to ensure the best possible outcome and customer satisfaction.
- Self-marketing along with Agency marketing and Community outreach.
Agency Producer
Nommensen Insurance Agency (Farmers Insurance)
09.2013 - 12.2015
- New Personal and Commercial Insurance sales, cross-selling multiple lines of Insurance to current clients, account coverage reviews.
- Field underwriting, working with upset clients, and handling of Claims escalations to ensure the best possible outcome and customer satisfaction.
- Customer Service support.
- Self-marketing along with Agency marketing and Community outreach.
Sales
Gusto Distributing
- Beverage Sales (Beer, wine, pop).
- Manager of drivers and merchandisers on my out-of-town sales route.
Education
Some College -
Dickinson State University
Dickinson, ND01.2000
High School Diploma - undefined
CMR High School
Great Falls, MT01.1997
Skills
- Territory sales management
- Relationship building
- Sales & Marketing
- Team leadership
- Problem-solving
- Sales presentation mastery
- Adaptability and flexibility
- Sales growth
- Networking strategies
- Attention to detail
Affiliations
- City of Great Falls, March 2025 - Present
-City Planning Advisory Board Member
- Great Falls Chamber, 2016 - Present
-Chairperson - Business Networking Group #3, June 2020 - Present
-Former Chair - Ambassador Committee
-Ambassador of the Quarter, 2020
Certification
- Property And Casualty Insurance Licenses 2013
- Life and Health Insurance Licenses 2014
- Personal Lines Coverage Specialist Designation 2016
- ISSA Certified Personal Trainer, Bodybuilding Specialist, Nutritionist, Strength and Conditioning, The Exercise Effect, and CPR/AED Certifications, Currently Enrolled
Timeline
Area Sales Manager
Staples Business Advantage
12.2024 - 06.2025
General Manager
360 Business Solutions
07.2023 - 12.2024
Personal Lines Producer and Manager
Cogswell Insurance Agency
08.2020 - 07.2023
Personal Lines Sales Executive
PayneWest Insurance
01.2016 - 07.2020
Agency Producer
Nommensen Insurance Agency (Farmers Insurance)
09.2013 - 12.2015
Sales
Gusto Distributing
High School Diploma - undefined
CMR High School
Some College -
Dickinson State University
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