Dynamic sales and training manager with a proven track record at Verizon Wireless and auto dealerships, driving significant revenue growth through innovative training programs and strategic sales initiatives. Expert in compliance standards and performance analysis, fostering team excellence and enhancing customer relationships. Adept at coaching and mentoring, ensuring accountability and operational efficiency.
Facilitated training for sales professionals, enhancing performance and skills.
Authored comprehensive training manual to guide sales processes.
Generated sales growth through targeted training initiatives.
Ensured adherence to privacy regulations and compliance standards.
Achieved significant improvements in gross profit and finance/insurance results.
Developed training programs for sales staff, resulting in enhanced store performance and revenue.
Implemented compliance measures to uphold privacy policies effectively.
Refined operational workflows to boost team efficiency across all functions.
Trained staff and new hires to enhance team performance.
Generated sales and profit through effective transaction management.
Ensured privacy and compliance with industry regulations.
Created exceptional customer experiences to foster loyalty.