Summary
Education
Timeline
Work History
Work Availability
Skills
Languages
Certification
Overview
Generic

Enedina Birk

Coder Analyst Virtual
Longwood,FL

Summary

Detail-oriented Consumer Access Specialist with three years of

experience in overseeing registration efforts of all patients with high

levels of accuracy. Exceptional organizational skills leveraged in

maintaining databases and providing administrative support to

streamline daily medical processes.

Education

Bachelor Of Health Science -

Keiser University
Orlando, FL
06.2022 - 06.2024

Medical Coding And Biling -

Ancora Training
Orlando, FL
06.2022 - 05.2024

Associate Of Science - Medical Office Administration (Billing And Coding)

City College
Altamonte Springs, FL
06.2019 - 09.2021

Timeline

Certified Professional Coder - Apprentice

08-2024

Bachelor Of Health Science -

Keiser University
06.2022 - 06.2024

Medical Coding And Biling -

Ancora Training
06.2022 - 05.2024

Certified Medical Office Assistant (NCCT)

12-2021

Virtual Consumer Access Specialist

AdventHealth
03.2021 - Current

Temperature Screener

AdventHealth
12.2020 - 02.2021

Associate Of Science - Medical Office Administration (Billing And Coding)

City College
06.2019 - 09.2021

Retail Salesperson

Macy's Inc
05.2019 - 11.2020

Work History

Virtual Consumer Access Specialist

AdventHealth
Orlando, Florida
03.2021 - Current
  • Enhanced data accuracy in patient records through meticulous documentation of access-related information.
  • Efficiently managed waiting lists for services with limited availability by prioritizing cases based on urgency and need.
  • Managed approximately 30 outbound and inbound calls, emails and faxes per day from customers.
  • Assisted in the development of policies and procedures related to patient access, ensuring compliance with regulatory requirements and industry best practices.
  • Facilitated communication between providers, patients, and insurance companies to resolve any issues related to coverage or authorization requests effectively.

Temperature Screener

AdventHealth
Orlando, FL
12.2020 - 02.2021
  • Greet and conduct guests and visitors upon arrival at temperature check stations to optimize visitor experience.
  • Assists with obtaining patient signatures and completing approximately 50 questionnaires per day.
  • Perform temperature checks utilizing a handheld infrared thermometer following approved procedures to maintain safety and infection prevention.
  • Communicate effectively with guests and the onsite team by providing temperature rechecks to assess elevated temperature in visitors.

Retail Salesperson

Macy's Inc
Altamonte Springs, Florida
05.2019 - 11.2020
  • Managed efficient 6 cash register operations.
  • Greet customers in a friendly and helpful manner, and handle all returns courteously and professionally to meet customer expectations.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
  • Ensured smooth store operations by assisting with opening and closing procedures, Maintaining accurate cash registers, and complying with company policies.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Customer Service

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual

Certification

Certified Medical Office Assistant (NCCT)

Overview

6
6
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
Enedina BirkCoder Analyst Virtual