Michael Bishop
Katy,TX
Summary
Professional with 24 years of experience editing standard operating procedures to enhance efficiency. Directs team members through well-developed communication skills. Knowledgeable about equipment management, maintenance and repair.
Overview
24
24
years of professional experience
Work History
Control Room Supervisor
Roseburg Forest Products Co.
06.2000 - 02.2024
- Evaluated employee performance, implementing improvement plans where necessary to maintain high standards of service delivery.
- Established clear lines of communication within the team, fostering a positive work environment that encouraged collaboration and teamwork among colleagues.
- Managed control room operations, ensuring smooth coordination of team members and resources.
- Reduced response times for emergency situations with effective communication protocols.
- Assisted in the development of safety protocols, contributing to a safer work environment for all employees.
- Conducted thorough system testing after updates or modifications were made to ensure optimal functionality at all times.
- Collaborated with cross-functional teams to resolve operational issues promptly and efficiently.
- Conducted regular risk assessments, identifying potential hazards and initiating preventive actions to mitigate risks effectively.
- Optimized system performance through regular equipment maintenance and upgrades.
- Developed staff competency by providing ongoing training and support in control room operations.
- Continuously monitored industry trends, adopting best practices in control room operations to stay ahead of competitors.
- Maintained accurate records of control room activities, aiding in regulatory compliance efforts and internal audits.
- Implemented contingency plans during unexpected events, minimizing disruptions to normal operations.
- Oversaw scheduling for staffing purposes while balancing budgetary constraints with operational demands.
- Adhered to strict quality control standards, consistently delivering reliable services while maintaining the highest levels of professionalism.
- Identified machine operational issues and contacted mechanics to discuss repair needs and schedule service.
- Authorized maintenance activities on units or changes in equipment or system operational status.
- Dispatched orders or instructions to personnel through radiotelephone or intercommunication systems to coordinate auxiliary equipment operation.
- Performed surveillance tests, gathered data and inputted information into internal database for further review and permanent recordkeeping.
Education
Bachelor Of Business Administration -
Southern Arkansas University
Magnolia, ARSkills
- Incident Reporting
- Regulatory knowledge
- Procedure Adherence
- Process Monitoring
- Control room operations
- Safety policies and procedures
- Mechanical Troubleshooting
- Staff Management
- Equipment Inspection
- Equipment management
- Operational Recordkeeping
- Root Cause Analysis
- Systems Monitoring
- SOP Development
- System oversight
Accomplishments
- Resolved product issues through consumer testing.
- Supervised team of 15 staff members.
- Documented and resolved issues within the team.
Timeline
Control Room Supervisor
Roseburg Forest Products Co.
06.2000 - 02.2024
Bachelor Of Business Administration -
Southern Arkansas University