Courtney Crigler
Summary
Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Certified Store Manager
Walgreens
Moberly, MO
05.2016 - Current
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Scheduled and led weekly store meetings for all employees.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Interviewed job candidates and made staffing decisions.
Assistant Store Manager
Walgreens
Fulton, MO
03.2013 - 05.2016
- Counted cash drawers and made bank deposits.
- Managed staff of 20 sales associates
- Assigned employees to specific duties to best meet the needs of the store.
- Examined merchandise to verify that it was correctly priced and displayed.
- Generated repeat business through exceptional customer service.
Customer Service Associate
Walgreens
Fulton, Missouri
05.2003 - 03.2013
- Reordered inventory when it dropped below predetermined levels.
- Examined merchandise to verify that it was correctly priced and displayed.
- Trained and developed new associates on POS system and key sales tactics.
Education
Bachelor of Science - Business Administration
William Woods University
2012
Skills
- Excellent customer service skills
- Personnel development
- Merchandising
- Store displays
- Detail-oriented
- POS systems
- Customer relations
- Strategic thinker
- Staff training and development
- Goal-oriented
Timeline
Certified Store Manager
Walgreens
05.2016 - Current
Assistant Store Manager
Walgreens
03.2013 - 05.2016
Customer Service Associate
Walgreens
05.2003 - 03.2013
Bachelor of Science - Business Administration
William Woods University