Michael Blackmon
Sales Manager
Fayetteville,NC
Summary
Results-driven Sales Manager bringin nine+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
8
8
years of professional experience
Work History
Sales Manager
Flow Nissan Of Fayetteville
Fayetteville, NC
07.2022 - 03.2024
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
General Sales Manager
American Car Center
Fayetteville, NC
11.2021 - 06.2022
- Developed and implemented strategies to increase sales revenue.
- Monitored customer satisfaction levels and took corrective action when needed.
- Conducted regular training sessions for new sales personnel.
- Resolved customer complaints in a timely manner.
- Created weekly and monthly reports on sales performance, goals, and objectives.
- Advised senior management on changes in product offerings based on customer feedback and market conditions.
Sales Consultant
Flow Nissan of Fayetteville
Fayetteville, NC
01.2019 - 10.2021
- Developed and maintained relationships with clients to increase sales revenue.
- Conducted market research to identify new business opportunities.
- Provided Customer Service, Sales, and Resolved customer complaints and inquiries in a timely manner.
- Performed cold calls to prospective customers to introduce company offerings.
- Assisted in developing sales strategies and setting targets for different accounts along with ensuring and providing follow-up support after purchases.
Sales Consultant
Bryan Honda
Fayetteville, NC
07.2016 - 07.2019
- Developed and maintained relationships with clients to increase sales revenue.
- Provided detailed product information to customers, including features, prices, and availability.
- Conducted market research to identify new business opportunities.
- Performed cold calls to prospective customers to introduce company offerings.
- Maintained accurate records of all sales activities in the CRM system.
- Participated in regular training sessions on new products, services, and industry trends.
Education
GED -
Richmond Community College
Hamlet, NC03-1997
Certificate(s) of Completion - Basic Electronic Service, Office Practices
Richmond Community College
Hamlet, NC03-1997
Skills
- Consultative Sales Techniques
- Sales Team Training
- Sales Team Development
- Customer Retention Abilities
- Customer Engagement
- Customer Relationship Management
- Sales Presentations
- Sales Team Supervision
- Sales Experience
- Prospect Management
- Upselling And Consultative Selling
- Relationship Management
Timeline
Sales Manager
Flow Nissan Of Fayetteville
07.2022 - 03.2024
General Sales Manager
American Car Center
11.2021 - 06.2022
Sales Consultant
Flow Nissan of Fayetteville
01.2019 - 10.2021
Sales Consultant
Bryan Honda
07.2016 - 07.2019
GED -
Richmond Community College
Certificate(s) of Completion - Basic Electronic Service, Office Practices
Richmond Community College
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