Michael Blair
Lansing,MI
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
8
8
years of professional experience
Work History
Fullfilment Director
305 Farms
06.2024 - Current
- Streamlined fulfillment processes for faster delivery times and increased customer satisfaction.
- Addressed customer concerns promptly, resolving issues efficiently while maintaining a high level of professionalism and courtesy.
- Elevated inventory control standards by designing customized tracking systems based on specific storage requirements.
- Improved order accuracy by implementing an efficient inventory management system.
- Achieved timely order processing by closely monitoring daily output goals against actual production volume.
Lead Account Executive
305 Farms
08.2023 - Current
- Maximized client retention, consistently addressing concerns and resolving issues promptly.
- Streamlined internal processes for improved efficiency in managing multiple accounts simultaneously.
- Developed comprehensive plans to expand key accounts, resulting in increased revenue opportunities.
- Achieved revenue growth with the implementation of strategic sales techniques and targeted marketing campaigns.
- Increased client satisfaction by establishing strong relationships and providing tailored account management.
- Assisted in training new hires, sharing best practices for successful account management and sales techniques.
- Consistently exceeded sales quotas, contributing significantly to overall team performance and success.
- Managed high-stress situations professionally, maintaining composure while addressing urgent issues or conflicts effectively.
- Built relationships with customers and community to promote long term business growth.
Account Administrative Executive
305 Farms
01.2023 - Current
- Provided exceptional customer service by promptly addressing inquiries, concerns, or complaints from clients regarding their accounts.
- Managed multiple high-priority accounts simultaneously, ensuring accuracy and attention to detail in all transactions.
- Mentored junior staff members in administrative best practices, enhancing overall team performance and efficiency.
- Assisted sales teams in creating persuasive proposals that showcased the unique value proposition of our solutions, resulting in new business opportunities.
- Increased revenue generation by identifying untapped market segments through thorough research and targeted outreach efforts.
- Created and managed office systems to efficiently deal with documentation.
- Optimized client invoicing procedures, enabling faster payment cycles and improved cash flow management.
- Conducted comprehensive account analysis to identify opportunities for upselling or cross-selling additional products or services.
Cultivation Manager
MMMP Indoor Facility
04.2017 - 01.2023
- Coordinated harvest schedules for maximum efficiency, minimizing downtime between crop cycles.
- Enhanced plant health through meticulous monitoring of nutrient levels and adjusting feeding schedules accordingly.
- Established rigorous quality control standards for harvested crops, ensuring consistent product quality for consumers.
- Optimized grow room layouts to maximize space utilization while maintaining ideal growing conditions for each plant variety.
- Maintained detailed records of all cultivation activities, allowing for data-driven decision making in future crop cycles.
- Improved crop yields by implementing advanced cultivation techniques and optimizing environmental conditions.
- Streamlined workflow processes within the cultivation facility, leading to increased overall operational efficiency.
- Managed a team of cultivators, providing ongoing training and support to ensure optimal performance and productivity.
- Developed and implemented pest management strategies, reducing crop loss due to infestations.
Education
Bachelor of Science - Psychology/Sociology
Grand Valley State University
Allendale, MI04-2012
Skills
Inventory management
Point-of-sale systems
Personnel management
Team building and leadership
Networking
Data analysis
Administration
IPM
Seedling and propagation
Vegging, flowering
Fertigation
Harvesting and post-harvest
Microsoft Office 365
Metrc
ERP
Timeline
Fullfilment Director
305 Farms
06.2024 - Current
Lead Account Executive
305 Farms
08.2023 - Current
Account Administrative Executive
305 Farms
01.2023 - Current
Cultivation Manager
MMMP Indoor Facility
04.2017 - 01.2023
Bachelor of Science - Psychology/Sociology
Grand Valley State University
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