Michael Bland
Smithfield,VA
Summary
Dynamic Manager with a proven track record, excelling in regulatory compliance and procurement management. Enhanced tenant satisfaction through effective communication and strategic problem-solving. Skilled in budgeting and performance evaluation, fostering strong vendor relationships to optimize service delivery and reduce costs.
Overview
35
35
years of professional experience
Work History
Property Manager
Gellar Properties
01.2023 - Current
- Assist in tenant communication and management to resolve inquiries effectively.
- Support property maintenance coordination, ensuring timely repairs and upkeep.
- Utilize property management software for tracking lease agreements and tenant information.
- Contribute to scheduling property showings, enhancing prospective tenant engagement.
- Collaborate with vendors for routine services, ensuring compliance with standards.
- Maintain organized records of tenant applications and lease documents for accuracy.
- Provide support during property inspections, identifying areas needing improvement.
- Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Conduct regular property inspections, identifying areas for improvement and proactively addressing potential concerns.
- Complete lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhance tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increase property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitor tenant behavior and implement corrective action to maintain order in assigned properties.
Property Manager
Ross Properties
02.2019 - 01.2023
- Participated in team meetings to discuss operational strategies and enhance service delivery.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with legal counsel to resolve tenant disputes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Enhanced security measures, significantly reducing incidents on property premises.
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Collaborated with vendors for routine services, ensuring compliance with standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Property Manager (NEW Construction Oversight)
KRS Holdings
01.2017 - 01.2019
- Ensured compliance with regulations while enhancing resident satisfaction through effective property operations.
- Managed vendor relationships, negotiating contracts to optimize service delivery and reduce costs.
- Developed maintenance schedules, improving response times for repair requests significantly.
- Analyzed market trends to establish competitive rental rates, maximizing occupancy levels effectively.
- Trained and mentored junior staff on property management best practices and customer service.
- Created detailed financial reports that monitored budgets and forecasted expenses accurately.
- Coordinated collection procedures for delinquent tenants, ensuring timely follow-ups.
- Supervised construction teams, fostering collaboration and increasing productivity through strong leadership.
General Manager
Dennys Restaurant
07.2007 - 12.2016
- Oversaw daily restaurant operations, ensuring exceptional service and quality standards.
- Managed staff schedules, optimizing labor efficiency and reducing turnover rates.
- Implemented training programs, enhancing employee performance and customer satisfaction.
- Analyzed sales data to identify trends and drive strategic menu adjustments.
- Established safety protocols, promoting a secure environment for staff and patrons.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant Warehouse Manager
National Window and Door
06.1997 - 07.2007
- Coordinated daily warehouse operations to ensure efficient inventory management and timely order fulfillment.
- Implemented safety protocols, enhancing team adherence and reducing workplace incidents.
- Trained new staff on warehouse procedures, improving onboarding efficiency and operational consistency.
- Monitored inventory levels using warehouse management systems, ensuring accurate stock replenishment.
- Streamlined shipping processes by optimizing loading procedures, resulting in reduced turnaround times.
- Evaluated workflow processes regularly to identify areas for efficiency improvements and cost savings.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
- Reviewed established business practices and improved processes to reduce expenses.
- Integrated warehouse operations with existing and new business processes.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
Stock Room Associate and Delivery Driver
National Window and Door
07.1990 - 06.1997
- Organized stock room inventory to enhance accessibility and streamline order fulfillment.
- Assisted in receiving shipments, ensuring accurate documentation and proper storage procedures.
- Monitored stock levels, communicating shortages to management for timely replenishment.
- Maintained cleanliness and safety standards within the stock room environment.
- Collaborated with team members to optimize workflow and reduce processing times.
- Utilized inventory management software to track product movement and updates efficiently.
- Trained new associates on stock room operations and best practices for inventory handling.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
Skills
Procurement management
Construction oversight
Regulatory compliance
Performance evaluation
Budgeting
Investigative problem-solving
Timeline
Property Manager
Gellar Properties
01.2023 - Current
Property Manager
Ross Properties
02.2019 - 01.2023
Property Manager (NEW Construction Oversight)
KRS Holdings
01.2017 - 01.2019
General Manager
Dennys Restaurant
07.2007 - 12.2016
Assistant Warehouse Manager
National Window and Door
06.1997 - 07.2007
Stock Room Associate and Delivery Driver
National Window and Door
07.1990 - 06.1997
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