Michael Boan
Phoenix,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. My goal is to obtain a position in the HVAC/R field where I can utilize my knowledge, skills, and abilities to benefit a growing organization that will value me as an asset to the company
Overview
4
4
years of professional experience
Work History
HVAC Cleaning Sales Technician
Forever vent
Phoenix, Arizona
01.2023 - Current
- Posed as models for advertising, artistic creation and display of services
- Maintained clean, organized and professional service vehicle.
- Coordinated with logistics teams to ensure to timely arrive at residential/ commercial scheduled jobs
- Established strong relationships with customers by providing timely responses to inquiries.
- Listened to customer needs to identify and recommend best products and services.
- Maintained accurate records of customer accounts and contact information.
- Recruited, hired and trained new hires to optimize profitability.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Closed new service contracts by demonstrating benefits to customers.
- Negotiated deals and handled complaints or objections.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Wearhouse Worker
Amerimax
Phoenix, AZ
01.2021 - 06.2023
- Assembled orders according to customer requests.
- Transported goods to designated areas within the warehouse facility.
- Staged and sorted multiple types of products for loading.
- Used digital database to keep records of units and stock moved.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Assisted in packaging and labeling of products for shipment.
- Maintained accurate inventory records using computerized tracking systems.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Electro-mechanical Technology’s Diploma - HVAC
RSI
Phoenix, AZ12-2024
Skills
EPA 608 Universal Certified
Advanced Troubleshooting Techniques
609 Certified
Refrigeration Technologies
R-410a Safety Trained Certified
Residential Air Conditioning
Lock Out / Tag Out Certified
Commercial Electrical Applications
Electrical Principles & Applied Electricity
Basic Mechanical Principles
Timeline
HVAC Cleaning Sales Technician
Forever vent
01.2023 - Current
Wearhouse Worker
Amerimax
01.2021 - 06.2023
Electro-mechanical Technology’s Diploma - HVAC
RSI