Michael Bogue
Kansas City,MO
Summary
Proactive team leader with experience in security management and customer service. Known for attention to detail and effective conflict resolution, driving high standards in safety and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Unarmed Security Guard
Rockwell Security
Leawood, KS
10.2025 - 02.2026
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to detect and prevent unauthorized activities.
- Assisted in emergency response procedures, ensuring swift action in critical situations.
- Managed access control to restricted areas, verifying identification of personnel and visitors.
- Documented incidents and maintained accurate reports for management review.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
Busser
JJ's Restaurant
Kansas City, MO
02.2025 - 10.2025
- Assisted servers in delivering food and beverages to enhance customer satisfaction.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Collaborated with kitchen staff to expedite food orders efficiently.
- Supported team members by restocking supplies and organizing utensils.
- Adapted quickly to fast-paced environments during peak dining hours.
- Reset and cleaned tables quickly to prepare for new customers.
Manager
Sonics Drive In
Grandview, MO
01.2024 - 01.2025
- Supervised daily operations to ensure efficient workflow and high service standards.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Trained and developed team members on food safety protocols and customer service techniques.
- Enhanced customer satisfaction through effective conflict resolution and feedback management.
Produce Clerk
Price Chopper
Lee's Summit, MO
08.2023 - 01.2024
- Ensured freshness and quality of produce through regular inspections and rotation.
- Assisted customers with product selection, providing knowledgeable recommendations for optimal choices.
- Maintained clean and organized displays to enhance visual appeal and accessibility of products.
- Collaborated with team members to streamline stocking processes, improving overall efficiency in inventory management.
Education
High School Diploma -
Liberty North HighSchool
Liberty, MO05-2021
Skills
- Security management
- Situational awareness
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Documentation and reporting
- Conflict resolution
- Attention to detail
- Cleaning and sanitizing
- Clear communication
Timeline
Unarmed Security Guard
Rockwell Security
10.2025 - 02.2026
Busser
JJ's Restaurant
02.2025 - 10.2025
Manager
Sonics Drive In
01.2024 - 01.2025
Produce Clerk
Price Chopper
08.2023 - 01.2024
High School Diploma -
Liberty North HighSchool