Michael Boitnott
Riverside,CA
Summary
Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to provide my employer with the best quality service. From the operating room to a office setting I am looking forward to working with you. Exceptional communication and networking skills Successful working in a team environment, as well as independently The ability to work under pressure and multi-task The ability to follow instructions and deliver quality results Exceeds in communication and bedside manner skills. Very optimistic person and is always ready to listen to others ideas and opinions. Stays on task and is motivated to take on any task.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Optical Consultant
20/20 Vision Associates Optometry
Riverside, CA
08.2024 - Current
- Advised customers on proper use and maintenance of eyeglasses and contact lenses.
- Greeted customers to determine wants or needs.
- Performed basic administrative tasks such as filing paperwork and entering data into databases.
- Assisted in educating patients about their diagnosis and treatment plans.
Optical Consultant
Fontana Optometric Group
Fontana, CA
12.2023 - 08.2024
- Promoted healthy vision by counseling and educating patients.
- Created educational materials and facilitated teachings for the purpose of educating patients about the different lens materials and coatings
- Demonstrated patience when dealing with difficult patients or challenging situations.
Receptionist/Optometric Technician/Optician/Billing Specialist
Highland Optometrics
Highland, CA
08.2022 - 12.2023
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Updated patient and insurance data and input changes into company computer system.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Investigated and resolved issues to maintain billing accuracy.
Optician
Target Optical
04.2022 - 08.2022
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
Optometric Technician
Brand Optometry
Glendale, CA
10.2021 - 02.2022
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
Medical Assistant
Gilbert Cardiology
Gilbert, AZ.
06.2021 - 10.2021
- Helped to maintain meticulous medical records, and made changes when necessary
- Worked well with nurses, doctors, and medical professionals
- Documented medical histories, concerns, and changes in patient's condition
- Prepared patient charts for future appointments
- Utilized excellent multitasking skills
- Took vitals on patients
- examined patients on accoumadin
- Performed EKG
- Conducted sleep apnea tests
- Conducted lab tracking data
Manager
Pizza Factory
Phelan, CA
05.2019 - 06.2021
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Interviewed, hired and trained new employees.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Assistant to the CEO
Veteran Crane Construction LLC
Phelan, CA
12.2020 - 05.2021
- Identified, corrected and reported data entry errors.
- Completed accurate and efficient data entry and database updates to support business operations.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Managed phone calls from clients during executives' absences and delivered informative answers to questions.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Clinical Medical Assistant Extern
Dr. Mike's Walk-In Urgent Care
Victorville, CA
01.2020 - 05.2020
- Helped to maintain meticulous medical records, and made changes when necessary
- Worked well with nurses, doctors, and medical professionals
- Documented medical histories, concerns, and changes in patient's condition
- Prepared patient charts for future appointments
- Utilized excellent multitasking skills.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Monitored patient stability by checking vital signs and weight.
- Entered patient services into records with high accuracy.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Education
High School Diploma -
Serrano High School
Phelan, CA05.2020
Some College (No Degree) - General Studies
Victor Valley College
Victorville, CASkills
- Charting expertise
- HIPAA compliance
- Data entry
- File and data retrieval systems
- Scheduling and calendar management
- Conflict resolution
- Computer skills
- Hiring and training
- Professionalism
- Relationship building
Affiliations
2016 — MAY 2020
Involved In ROP/CTE Medical
Pathway Program
Member of HOSA (Health
Occupational Students of
America)
Member of Medical Explorers
at Desert Valley Hospital
Certification
- BLS CPR
- First Aid
- Food Handlers
- Medical Assistant (MA)
Timeline
Optical Consultant
20/20 Vision Associates Optometry
08.2024 - Current
Optical Consultant
Fontana Optometric Group
12.2023 - 08.2024
Receptionist/Optometric Technician/Optician/Billing Specialist
Highland Optometrics
08.2022 - 12.2023
Optician
Target Optical
04.2022 - 08.2022
Optometric Technician
Brand Optometry
10.2021 - 02.2022
Medical Assistant
Gilbert Cardiology
06.2021 - 10.2021
Assistant to the CEO
Veteran Crane Construction LLC
12.2020 - 05.2021
Clinical Medical Assistant Extern
Dr. Mike's Walk-In Urgent Care
01.2020 - 05.2020
Manager
Pizza Factory
05.2019 - 06.2021
High School Diploma -
Serrano High School
Some College (No Degree) - General Studies
Victor Valley College