Michael Bojaciuk
Ocean View,United States
Summary
Experienced with overseeing plumbing and Hvac operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Business Owner
Ocean view woodworks
Ocean View, NJ
02.2024 - Current
- Handcrafted wood working.
- Custom doors to tables.
- Established strong customer relationships through excellent communication and attentive service.
- Utilized specialized woodworking tools such as routers, planers, sanders, and jigsaws to achieve desired shapes and finishes in custom trim pieces.
- Demonstrated versatility in executing various types of woodworking techniques including joinery methods like mortise-and-tenon joints or dovetail joints.
- Improved workflow efficiency through the implementation of standardized operating procedures and best practices in woodworking techniques.
- Utilized advanced woodworking techniques to produce intricate designs that met or exceeded client expectations.
- Performed regular maintenance on woodworking tools, ensuring optimal performance for precise cuts and installations.
- Delivered exceptional results by utilizing advanced woodworking techniques for precise cutting, shaping, and finishing of materials.
Consultant for Plumbing and Hvac Service
Budd’s plumbing heat cooling
Cape May Court House, NJ
08.2024 - 11.2024
- Consultant for a 90 term to start new service division for Budds.
- Fix price books. Put in place policy and procedures. Work with owner to set goals and marketing.
- Train techs on procedures on the job to Raise ticket averages.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.
- Established best practices for project management within client organizations, leading to more predictable and successful outcomes.
- Delivered comprehensive reports and presentations to stakeholders, providing insights and actionable recommendations for business improvement.
- Increased client satisfaction by developing comprehensive consulting strategies tailored to each business's unique challenges and objectives.
- Boosted client revenue streams by identifying and capitalizing on untapped market opportunities.
HVAC Sales
Broadley's Plumbing, Heating & Air Conditioning
Marmora, NJ
02.2024 - 09.2024
- Building value with customers by giving them options and educating them on products.
- Closing the sale.
- Ordering equipment and scheduling for install. Once installed reaching out to customer for final payment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Director of Plumbing operations
McCloskey Mechanical Contractors, Inc.
Blackwood, NJ
03.2023 - 01.2024
- Manages 12 location for plumbing service operations across the country.
- In charge of manpower, profit margins.
- Running projects, Service and dispatch for New Jersey, Delaware and P.A .
- Along with reading prints, placing bids, project management, hiring new technicians as needed for growth.
Director of Operations
Enviro Safe
Pittsgrove, NJ
09.2019 - 03.2023
- In charge of Dispatch, CSR’s, AR, Warehouse, Plumbing techs, Hvac techs, Pricing for service and installs.
- Making new processes and procedures, all vehicles and maintenance, All departments KPIs and setting new goals and expectation, Creating a friendly and safe work environment.
- Teaching sales for hvac and plumbing.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
Owner and Operator
On time plumbing & heating
Egg Harbor Township, NJ
06.2017 - 09.2019
- Sold Company
Plumber/plumbing sales
BEN FRANKLIN PLUMBING
Pleasantville, NJ
03.2011 - 06.2017
- Performing high levels of plumbing and Hvac sales.
- Teaching policy and procedures.
- 5 star rate in customer relations.
- Training techniques of sales and procedures to technician’s
- Stayed up-to-date on industry trends allowing implementation of the latest technology in plumbing solutions for clients'' benefit.
- Enhanced workplace safety by conducting regular staff training sessions on proper tool usage, equipment handling, and hazard identification.
- Played an integral role in bidding processes by providing accurate cost estimates for labor, materials, and equipment needs.
- Established long-lasting relationships with vendors resulting in better pricing options for the company''s purchasing needs.
- Mentored junior plumbers to develop their skills further while also nurturing future leaders within the organization.
- Resolved complex plumbing issues using advanced troubleshooting techniques and in-depth knowledge of plumbing systems.
- Provided exceptional customer support through prompt response to inquiries or concerns related to plumbing services offered or completed projects.
- Reduced customer complaints by promptly addressing issues and implementing corrective actions.
- Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
- Inspected equipment and tools used for safe operation.
- Trained workers in proper methods, equipment operation and safety procedures.
Managing Partner
ROTO ROOTER
New Jersey
02.2008 - 02.2011
- Operation- In charge of P&L reports.
- Meeting goal expectations from partners.
- Marketing to bring in a stronger customer base.
- In charge of technicians and office personal.
- Responsible for all plumbing and drain cleaning sales.
- Everything is performed on a sales basis so with that being said in charge of commissions and sales structure for technicians.
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
Plumber Foreman/ plumber
Fosters
11.2002 - 01.2008
- Plumbing for new residential homes.
- Reviewing blue prints and takeoffs for new homes.
- Scheduling material and crews to perform slab, rough and final plumbing.
- Meeting strict deadlines
Plumber
Roto-Rooter Plumbing & Drain Service
Vineland, NJ
01.2000 - 11.2002
- Service plumber
Education
Master plumbing - undefined
Cape May Co Tech High School
Diploma - undefined
Millville Senior High School
Skills
- Maintenance
- Communication skills
- Sales management
- Plumbing
- Teaching
- Microsoft Office
- HVAC sales
- Sales
- Microsoft Excel
- Negotiation
- Profit & loss
- Electrical experience
- Pricing
- Remodeling
- Crew management
- Supervising experience
- Project Management
- Computer skills
- Customer service
- Management
- Construction
- Leadership
- Blueprint Reading
- Mechanical knowledge
- Marketing
- Boiler
- Mentoring
- Maintenance management
- Hotel experience
- HVAC
- Salesforce
Certification
- Journeyman Plumber
- June 2015 to Present
- Driver's License
Military Service
- Branch: Army
- Service Country: United States
- Rank: E4
- September 1998 to January 2000
Timeline
Consultant for Plumbing and Hvac Service
Budd’s plumbing heat cooling
08.2024 - 11.2024
Business Owner
Ocean view woodworks
02.2024 - Current
HVAC Sales
Broadley's Plumbing, Heating & Air Conditioning
02.2024 - 09.2024
Director of Plumbing operations
McCloskey Mechanical Contractors, Inc.
03.2023 - 01.2024
Director of Operations
Enviro Safe
09.2019 - 03.2023
Owner and Operator
On time plumbing & heating
06.2017 - 09.2019
Plumber/plumbing sales
BEN FRANKLIN PLUMBING
03.2011 - 06.2017
Managing Partner
ROTO ROOTER
02.2008 - 02.2011
Plumber Foreman/ plumber
Fosters
11.2002 - 01.2008
Plumber
Roto-Rooter Plumbing & Drain Service
01.2000 - 11.2002
Master plumbing - undefined
Cape May Co Tech High School
Diploma - undefined
Millville Senior High School