Michael Bolin
Pasco,WA
Summary
Dynamic and empathetic communications graduate with a passion for fostering inclusive environments. Strong interpersonal and public speaking skills complemented by excellent time management and organizational abilities. Dedicated to leveraging talents and skills to drive community relations, public relations, and marketing initiatives to success.
Overview
6
6
years of professional experience
Work History
Digital Communications Intern
Washington State University
Pullman, WA
02.2024 - 05.2024
- Developed and maintained website content, ensuring accuracy of information.
- Managed social media accounts, creating engaging posts and responding to customer inquiries.
- Collaborated with other departments to coordinate digital marketing initiatives.
Social Media Marketing Intern
BENlabs
Los Angeles, CA
05.2023 - 01.2024
- Analyzed user engagement with posts on multiple platforms to assess effectiveness of campaigns.
- Created monthly reports detailing progress of campaigns and metrics achieved.
- Coordinated with internal teams to ensure consistency across all marketing efforts.
Assistant Cafe Manager
Crybaby Cafe
Pullman, WA
08.2021 - 05.2023
- Assisted with managing daily cafe operations, including supervising staff and monitoring customer service.
- Provided guidance and support to employees in order to ensure efficient service delivery.
Barista Shift Lead
Dutch Bros
Pasco, WA
01.2018 - 07.2020
- Provided excellent customer service and ensured all customers left satisfied.
- Monitored the performance of staff to ensure that quality standards were met.
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
Education
Bachelor of Arts - Communications
Washington State University
Pullman, WA05-2024
Skills
- Written and Verbal Communication
- Time Management
- Organizational Skills
- Public Speaking
- Social Media Marketing
- Advertising
- Effective in ADOBE Suite
- Effective in Microsoft Applications
- Photo Editing
- Graphic Design
- Campaign Tracking
- Reporting
References
Cory Preston (Owner of Crybaby Cafe, Emporium, Etsi Bravo and Paddoc) - (208)-870-6578
Tim Mulligan (Head of Human Resources at BENlabs) - (858)-239-6901
Alexa Winowsky (Associate Director of Client Services at BENlabs) - (914)-714-1051
Jeannine Burke (Account Manager with Energy Systems Innovation Center at Washington State University) - (509)-335-0547
Timeline
Digital Communications Intern
Washington State University
02.2024 - 05.2024
Social Media Marketing Intern
BENlabs
05.2023 - 01.2024
Assistant Cafe Manager
Crybaby Cafe
08.2021 - 05.2023
Barista Shift Lead
Dutch Bros
01.2018 - 07.2020
Bachelor of Arts - Communications
Washington State University