Michael Booso
Assistant Store Manager
Fort Wayne,IN
Summary
Certified Salesforce Associate looking to utilize CRM, customer service and software development skills to transition into a role in the Salesforce ecosystem.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Home Depot
Auburn, IN
12.2009 - Current
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Interviewed, hired and trained staff associates and equipped to comply with company processes.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed sales and gross profit report to assess company efficiency.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Education
Certified Salesforce Associate
Trailhead By Salesforce
10.2022 - 10.2022
Skills
Customer experience
Problem solving
Leadership
Organization and Time Management
Self-Motivated
Training and Development
Timeline
Certified Salesforce Associate
Trailhead By Salesforce
10.2022 - 10.2022
Assistant Store Manager
Home Depot
12.2009 - Current