Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Borst

NEENAH,WI

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

TCG Manager

Boardlandia
10.2023 - 08.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Saw the development of online inventory system for both shipping and in store pick up.
  • Appraised collections for customers also graded and authenticated rare trading cards and comics.
  • Organized tournaments and judged for those tournaments.

Maintenance Worker

Valley Management
01.2022 - 10.2023
  • Identified problems during daily work inspections and addressed concerns.
  • Performed tasks to maintain on-site physical security, safety and efficiency.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Maintained compliance with internal and regulatory safety standards.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Examined alarm systems and portable fire extinguishers for physical damage requiring repair.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.

Machine Operator

Avery Dennison
02.2020 - 12.2022
  • Selected proper cutting tools, calculating parameters to manufacture components and parts.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Removed and replaced worn machine accessories to keep products within desired tolerances.
  • Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs
  • Completed product assembly according to standardized procedures.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Assisted assessment of finalized product development to maintain QC standards.

District Sales Manager

Hewlett Packard Enterprise
09.2013 - 12.2019
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Led targeted training programs to educate staff on product benefits and service capabilities
  • Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems
  • Coached and mentored employees to strengthen sales knowledge and abilities
  • Designed and executed training program, increasing employee productivity and product knowledge
  • Maximized sales performance by cultivating performance-oriented culture with well-structured individual and team targets

Sales/Tech Manager

OfficeMax
07.2010 - 08.2013
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
  • Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Assisted customers with locating and choosing merchandise in any store department
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand

Education

High School Diploma -

Fox Valley Technical College
Appleton, WI
2008

Skills

  • Business development and planning
  • Product and service sales
  • Team coordination
  • Sale expertise
  • Relationship building and management
  • Staff management
  • Sales leadership
  • Coaching and mentoring
  • Customer service
  • Team leadership
  • Decision-making
  • Complex Problem-solving
  • Staff training and development

Certification

Wisconsin Responsible Beverage Server Training

Food Handler Training Course (ANSI Accredited)

ID Checkpoint Training

Timeline

TCG Manager

Boardlandia
10.2023 - 08.2025

Maintenance Worker

Valley Management
01.2022 - 10.2023

Machine Operator

Avery Dennison
02.2020 - 12.2022

District Sales Manager

Hewlett Packard Enterprise
09.2013 - 12.2019

Sales/Tech Manager

OfficeMax
07.2010 - 08.2013

High School Diploma -

Fox Valley Technical College

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