Summary
Overview
Work History
Skills
Timeline
Generic

Michael Boudreau

Hyannis,MA

Summary

Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Hardworking Job Title bringing Number+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Driver

Town Taxi Of Cape Cod
06.2013 - 08.2024
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed all relevant traffic laws and safety regulations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Minimized liability by consistently following road rules when driving.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.

Maintenance Technician

Cotuit Bay Condos
05.2011 - 04.2013
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
  • Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
  • Operated varied hand and power tools to complete repairs.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Executed tasks within time and budget constraints.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Boosted overall productivity with timely preventive maintenance on key equipment.
  • Inspected and maintained equipment to keep items in top working condition.
  • Followed safety protocols to minimize workplace accidents.
  • Developed and implemented strategies to improve maintenance processes.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Replaced worn or broken parts on machines and equipment.
  • Positively engaged with customers and maintained professional appearance as company representative.

Sales Associate

Sears
07.2008 - 05.2009
  • Developed strong rapport with customers and created positive impression of business.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Recommended complementary purchases to customers, increasing revenue.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Built relationships with customers to encourage repeat business.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Landscaper

Men At Work Landscaping
04.2006 - 02.2008
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
  • Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
  • Installed stonework according to landscape design plan and client specifications.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Cut trees and shrubs to shape and maintain landscape.
  • Maintained gardening tools by replacing blades and fluids.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Prepared soil for planting and sowing.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Punctual and Reliable
  • Patience and understanding
  • Safety Protocols
  • Safety Management
  • Equipment Operation
  • Schedule Management
  • Equipment monitoring
  • Strategic Planning

Timeline

Driver

Town Taxi Of Cape Cod
06.2013 - 08.2024

Maintenance Technician

Cotuit Bay Condos
05.2011 - 04.2013

Sales Associate

Sears
07.2008 - 05.2009

Landscaper

Men At Work Landscaping
04.2006 - 02.2008

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Michael Boudreau