MICHAEL BOWERS
PRECOTT,AZ
Summary
Qualified, well-rounded, results oriented individual looking to apply energetic sales capabilities in the parts, service and business management where a proven ability to communicate effectively and a determined focus on success and achievement plays a vital role. Committed to a high level of customer service to build trust and enhance sales.
Overview
21
21
years of professional experience
Work History
Parts Counter Sales Person
Galpin Ford
Prescott, AZ
12.2020 - 11.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed parts orders accurately using dealership management software to ensure timely fulfillment.
- Maintained organized inventory, optimizing storage solutions for efficiency and accessibility.
- Collaborated with mechanics to identify needed parts, enhancing workflow efficiency in service department.
PARTS COUNTERMAN/RETAIL/SHOP
RACEWAY FORD
09.2016 - 04.2020
- Retail and wholesale responsibilities. Coordinated for shop, fleet, and supplies. Assisted with site inventory and unloading trucks when needed (forklift). Supported team in meeting fiscal monthly objectives in terms of sales.
RETAIL/WHOLESALE
GALPIN FORD
AZ
08.2012 - 09.2016
- Created and retained wholesale customer relationships. Coordinated customer care with service delivery. Managed outside and wholesale sales. Assisted with site inventory and unloading trucks when needed (forklift). Supported team in meeting fiscal monthly objectives; sales, performance, and strategy. Assisted and directed warranty claims.
ASSISTANT PARTS MANAGER
BOWEN SCARFF
WA
07.2004 - 08.2012
- Managed and provided supervisory direction for parts department employees. Trained sales staff and parts drivers. Provided quality improvement oversight and developed corrective action plans to address deficits in fiscal goals and quality service delivery. Assisted and directed warranty claims through Ford Company warranty system.
Education
HIGH SCHOOL DIPLOMA -
THOMAS JEFFERSON HIGH SCHOOL
WAAUTOMOTIVE SCHOOL - undefined
RENTON VOCATIONAL
Skills
- Ford and Volvo Certified
- OSHA Safety Training
- Experience working in Reynolds & Reynolds
- Strong communication skills
Timeline
Parts Counter Sales Person
Galpin Ford
12.2020 - 11.2025
PARTS COUNTERMAN/RETAIL/SHOP
RACEWAY FORD
09.2016 - 04.2020
RETAIL/WHOLESALE
GALPIN FORD
08.2012 - 09.2016
ASSISTANT PARTS MANAGER
BOWEN SCARFF
07.2004 - 08.2012
AUTOMOTIVE SCHOOL - undefined
RENTON VOCATIONAL
HIGH SCHOOL DIPLOMA -
THOMAS JEFFERSON HIGH SCHOOL