Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Hardlines Divisional Manager
Navy Exchange service command (NEXCOM)
Current
Leader of a team of 45 overseeing Consumables/Hardlines division
Oversee 16 million in sales in seven department’s sight and sound, housewares, below deck, garden center, hard lines, consumables and wine and spirits
Exceeded budget plan and forecast numbers every year
Monitors and maximizes operational performance
Develops financial (sales, inventory, etc.) projections for assigned departments, analyzes operational reports to ensure goals are met
Initiates corrective action as necessary
Reviews divisional merchandise stock structure for all NEX departments
Coordinates the development and implementation of model stock plans, seasonal buying plans and the introduction of new items/lines with buyers
Identifies and recommends merchandise classifications appropriate for the store/region
Ensures merchandise in-stock conditions and inventory levels are consistent with NEXCOM merchandise standards and store operating objectives.
Store Manager
Sherwin Williams
01.2001 - 03.2013
Retail Store Operations Manager with responsibility for leading and motivating a team of 3-7 associates to achieve operational, sales, service and financial goals
Oversaw store operations, forecasting, inventory management, merchandising, marketing, financial management and hiring, training, coaching and scheduling staff
Partnered with outside sales to identify business development opportunities and develop customer centric solutions
Proactively identified current and future customer requirements by establishing rapport, fostering ongoing communications and soliciting ideas and input
Developed pricing policies by reviewing merchandising activities; inventory on hand, determining additional needed sales promotion; authorizing clearance sales and assessing sales inventory turns trends
Ensured compliance with local, state and federal regulatory and legal requirements
Protects employees and customers by providing a safe and clean store environment
Selected to take over this underperforming store, implemented best in class practices, and built the business up to a $1.5 million rural market store recognized throughout the district as a top performing store, consistently achieving sales, customer satisfaction and profitability goals
Partnered with outside sales force utilizing face to face joint sales calls, resulting in increased customer satisfaction, commitment to Sherwin Williams and increased sales through cross selling products and services and in some cases becoming single source supplier
Recognized as an innovative problem solver achieving record-setting sales and service goals during economically challenging times.
Manager
Brown Shoe Company
04.2014 - 09.2015
Retail store operations manager with responsibility for leading and motivating a team of 3-8 associates to achieve operational, sales, service and financial goals
Oversaw store operations, merchandising, marketing, financial management and hiring, training, coaching and scheduling staff.
Trouble shooting manager for famous Foot wear division. I would go into troubled stores and fix whatever problems they were having to stream line store and return it to profitable.
Increased team productivity by implementing streamlined processes and effective communication strategies.
Technical Painter
General Dynamics
10.2016 - 07.2017
Technical painting, using epoxy used high solids assorted highly technical products, airless spray machines and plural component machines
Worked to preserve the hull and components by sealing the submarine with chemicals and paints that prevent corrosion and protect against the accumulation of marine life
With the use of industrial equipment, performed surface preparation and painting functions
Assistant Human Resources Business Partner at Navy Exchange Service Command (NEXCOM)Assistant Human Resources Business Partner at Navy Exchange Service Command (NEXCOM)