Michael Bowser
Chickasha,OK
Summary
Proficient tire technician with excellent customer relations and conflict management skills, as well as proven skills in working with different vehicle components. Familiar with performing quick and efficient work to meet challenging daily demands. Bringing several years of related experience and looking for a permanent role with room for advancement.
Hardworking professional dedicated to customer satisfaction and reliable in completing skilled work. Improves vehicle safety and performance by looking for and investigating unexpected problems. Thorough in completing repair and maintenance work.
Reliable professional with background in automotive maintenance, highly productive and efficient in task completion. Skilled in tire installation, repair, and balancing along with wheel alignment techniques. Excel at time management, problem-solving, and customer service to ensure smooth workflow and client satisfaction.
Overview
8
8
years of professional experience
Work History
Tire Technician /Auto Mechanic
Jiffy Lube
Chickasha, Oklahoma
09.2023 - Current
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Replaced worn tires with new ones of the same size and type.
- Balanced wheels using electronic machines to ensure even tire wear.
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Rotated tires and reset tire pressure monitoring systems.
- Removed old tires from rims using specialized tools such as bead breakers and tire irons.
- Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber.
- Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Assisted customers in selecting appropriate types of tires based on their driving needs.
- Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.
- Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
- Performed basic maintenance tasks such as oil changes, brake jobs and filter replacements.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
Budtender
Kush Gardens
Chickasha, OK
11.2022 - 02.2023
- Greeted customers with a friendly and inviting attitude.
- Assisted customers in selecting the best products for their needs.
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
- Advised customers on various products such as effects, flavors, potency levels, and prices.
- Verified customer identification to ensure they met age requirements for purchasing marijuana products.
- Operated cash registers to process payments from customers.
- Stocked shelves with new product arrivals.
- Monitored inventory levels and informed management when stock was low or depleted.
- Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
- Educated customers on responsible consumption practices such as dosage control and safe storage methods.
- Utilized point of sale systems to handle transactions accurately and efficiently.
- Organized backroom shelves according to item size and category for easy access.
- Maintained a secure work environment by following safety protocols while handling cash or other valuables.
- Resolved customer complaints in a timely manner to maintain satisfaction ratings.
- Participated in team meetings to discuss sales goals and strategies.
- Assisted management in training new budtenders on policies and procedures.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
Team Leader
Wendy's
Chickasha, OK
08.2019 - 01.2022
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
Fry Cook
McDonald's Restaurant
Chickasha, Oklahoma
02.2017 - 01.2018
- Stocked and restocked food items on the line.
- Prepared menu items such as french fries, onion rings, fish, chicken and other deep fried foods.
- Verified that prepared food met all standards for quality and quantity.
- Followed all safety and sanitation guidelines when handling food and cleaning kitchen areas.
- Adhered to company policies regarding proper food storage, labeling and rotation of stock.
- Maintained a clean work area by washing dishes, utensils, equipment and counters throughout shift.
- Assisted in unloading deliveries from trucks or vans when needed.
- Inspected fryers regularly to ensure optimal performance and temperature levels.
- Cooked orders according to customer specifications within established time frames.
Education
High School Diploma -
Chickasha High School
Chickasha, OK05-2019
Some College (No Degree) - Welding Engineering
Canadian Valley Technology Center - Chickasha
Chickasha, OKSkills
- Tire mounting
- Parts Lubrication
- Tire balancing
- Leak repair
- Brake system service
- New tire installation
- Hand tools proficiency
- Brake repairs
- Punctuality
- Maintenance Management
- Pressure monitoring
- Safety Procedures
- Technical knowledge
- Fluid Checks
- Rotation and balancing
- Mounting expertise
- Facility Cleaning
- Oil Changes
- Brake system inspection
- Key holder
- Customer Education
- POS System Operation
- Sales proficiency
- Cash handling experience
- Maintaining confidentiality
- Restocking Inventory
- Preparing packages
- Changing out tills
- Discussing cannabis
- THC & CBD products
- Forklift Operation
Timeline
Tire Technician /Auto Mechanic
Jiffy Lube
09.2023 - Current
Budtender
Kush Gardens
11.2022 - 02.2023
Team Leader
Wendy's
08.2019 - 01.2022
Fry Cook
McDonald's Restaurant
02.2017 - 01.2018
High School Diploma -
Chickasha High School
Some College (No Degree) - Welding Engineering
Canadian Valley Technology Center - Chickasha