Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Michael Brabham

St Augustine

Summary

Sales and Information Technology professional with a background in sales training, team building, project management and systems design seeks position with a well-established company.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Design Consultant /Field Sales Trainer

Renewal by Andersen
09.2022 - Current
  • Averaged two million per year gross sales.
  • Consistently closed over 30%.
  • Averaged over 90% Medallia "likelyhood to recommend".
  • Team member devevoplement.
  • Innovative design concepts to meet clients'' unique needs and preferences.
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
  • Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.

Systems Engineer / Sales Manager

Ambient Sounds & Security
12.2017 - Current
  • Design, Engineering, Sales and Management of IT, A/V Automation, Security and Surveillance

Sales Engineer

Sound Ideas
02.2017 - 11.2017
  • Procure sales from existing and newly resourced customers
  • Increased company's overall sales by directly impacting the bottom line
  • Accomplished $850,000 in sales activity
  • Account management and customer service
  • Proficiency in product knowledge and troubleshooting expertise
  • Created blueprints and designs in order to craft proposals
  • Reviewed and acquired knowledge of contract documents for project scope of work, bid drawings and specifications, and construction schedules
  • Oversaw all project and time management of procured jobs

Systems Engineer

Integrated Network Solutions
01.2008 - 01.2017
  • Procure sales from existing and newly resourced customers
  • Developed and designed projects and installation standards
  • Oversaw project and contract documentation from beginning to closeout
  • Quality Control and Safety Management
  • Facilitated the testing and certification of installed systems
  • Verified quality of work completed by internal resources and subcontractors
  • Responsible for ordering of materials needed to complete the projects
  • Budget management
  • Manage the installation, implementation and maintenance of new and existing systems

Project Coordinator

Federated Service Solutions
06.2006 - 12.2007
  • Installation and maintenance of data, communication, audio visual and security systems
  • Train and manage installation service personnel

Project Coordinator

Data Tech Systems
02.2002 - 05.2006
  • Installation and maintenance of data, communication, audio visual and security systems
  • Train and manage installation service personnel
  • Member Local 3 Union

Switch Engineer

XETA Technologies
09.1999 - 12.2001
  • Programming, maintenance and management of Hitachi PBX and Avaya phone systems

Back Country Fishing Guide

Silver Strike Charters
10.1995 - 07.1999
  • Fly fishing guide in the Florida Keys
  • (Captain/Owner)

Installer

American Communications
07.1989 - 09.1995
  • Network cable, business telephone and call accounting system installation

Education

Associate of Arts - Marine Science

Florida Keys College
Key West, FL
06-1999

Skills

  • Sales training and development :

    • Introduce various sales techniques to enhance effectiveness

    Reframing - Change the perspective on a product or situation

    Elicitation - Drawing out customer needs and desires through questioning

    Purchasing Styles - Recognizing different ways customers prefer to make decisions

    Purchasing Motivations - Understanding what is driving the customer to purchase

    Personality Color Code - System that categorizes an individuals personlty type in order to tailor the communication and sales approach that best relates to the individual

    These skills are aimed at improving interactions and fostering better connections with the customer

  • Customer resourcing
  • Business Development
  • Project management
  • IT support Windows & Mac OS
  • Network infrastructure design, installation and maintenance
  • Business & Hospitality telephone systems
  • Network surveillance systems
  • Security & Fire Alarm systems
  • Access control systems

Certification

  • Advanced Savant Certified Programmer
  • Crestron Certified
  • Extron Certified
  • Fortigate NSE 4
  • Honeywell Certified Specialist (HCS)
  • D-Tools
  • Microsoft Office
  • Adobe (Photoshop, Illustrator, InDesign)
  • Windows 7/10, Server 2008 Enterprise, MAC OS
  • Experience with Mitel, Hitachi and Nortel PBX Phone Systems
  • Experience with Pakedge, Fortinet and Cisco Network Infrastructure/VLAN

Languages

English
Native or Bilingual
Spanish
Elementary

Interests

  • Surfing, kite-boarding, snowboarding, scuba diving
  • Mindfulness Practices
  • Historical Exploration
  • Documenting and sharing travel experiences
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Design Consultant /Field Sales Trainer

Renewal by Andersen
09.2022 - Current

Systems Engineer / Sales Manager

Ambient Sounds & Security
12.2017 - Current

Sales Engineer

Sound Ideas
02.2017 - 11.2017

Systems Engineer

Integrated Network Solutions
01.2008 - 01.2017

Project Coordinator

Federated Service Solutions
06.2006 - 12.2007

Project Coordinator

Data Tech Systems
02.2002 - 05.2006

Switch Engineer

XETA Technologies
09.1999 - 12.2001

Back Country Fishing Guide

Silver Strike Charters
10.1995 - 07.1999

Installer

American Communications
07.1989 - 09.1995

Associate of Arts - Marine Science

Florida Keys College

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Michael Brabham