Michael Bradbury
Director Of Operations
Menifee,CA
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Operational & Sales development & growth.
Overview
18
18
years of professional experience
Work History
Regional Director of Operations & Sales
CSC ServiceWorks
US & Canada
08.2020 - Current
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Set team and individual KPIs and provided regular, actionable feedback.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Monitored budget and utilized operational resources.
- Developed systems and procedures to improve operational quality and team efficiency.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Established and monitored quality assurance standards to achieve operational excellence.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Oversaw day-to-day production activities in accordance with business objectives
District Manager
Securitas Security Services USA
Los Angeles & Orange County
01.2013 - 07.2020
- Supervised 3 locations to enforce high-quality standards of operation throughout Los Angeles & Orange County.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Generated financial and operational reports to assist management with business strategy.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team
Yard Operations Director
Total Terminals International
Long Beach, CA
04.2006 - 01.2013
- Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.
- Recruited and hired top talent by selecting qualified individuals to maximize profitability.
- Collaborated with executives to develop and execute strategic business plans.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Mentored employees and offered constructive feedback for performance improvement.
- Managed and reported organizational finances.
- Managed payroll processes by collecting staff time sheets, checking accuracy, correcting hours, tracking in database and approving routing.
- Supervised operational processes and procedures for sales, supply chain management, distribution and resourcing.
- Developed and presented key projects to board to obtain approval.
- Led, supervised and provided strategic direction for workforce of 60-75 employees.
Education
BBA - Management & Hospitality
Santa Barbara Business College - Bakersfield
Bakersfield, CA06.2008
Skills
- Filing Systems
- Palliative Care
- Guest Relations
- Motivational Leadership
- Inventory Control Processes
- Operational Efficiency
- Strategic Vision
- Six Sigma Processes
- Performance Analysis
- Supply Control
- Recruitment Strategizing
- Accounts Payable and Accounts Receivable
- Capital Spending
- Employee Performance Reviews
- Quarterly Reviews
- Effective Customer Service
- Lean Methodology
Timeline
Regional Director of Operations & Sales
CSC ServiceWorks
08.2020 - Current
District Manager
Securitas Security Services USA
01.2013 - 07.2020
Yard Operations Director
Total Terminals International
04.2006 - 01.2013
BBA - Management & Hospitality
Santa Barbara Business College - Bakersfield