Michael Bradford
Huntsville,AL
Summary
Dynamic and results-driven professional with a versatile background spanning high-level technical service and operational leadership. Expertise includes advanced vehicle diagnostics, quality assurance, and customer relations as an Automotive Technician at Christian Brothers Automotive. Proven management capabilities in employee supervision, job site logistics, and payroll administration from experience at Bradford Home Repair. Possessing entry-level IT certificate knowledge and an enthusiastic commitment to transitioning these transferable skills—leadership, problem-solving, and communication—into the Information Technology or Business Management field.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Automotive Technician
Christian Brothers Automotive
04.2021 - Current
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and customer satisfaction.
- Performed routine maintenance services, ensuring vehicle safety and performance standards.
- Conducted routine maintenance services, enhancing vehicle longevity and reliability for diverse clientele.
- Utilized diagnostic tools to identify issues, streamline repair processes, and reduce turnaround time.
- Mentored junior technicians on effective troubleshooting techniques and safety protocols, fostering a collaborative work environment.
- Provided exceptional customer service by explaining repairs clearly, building trust and loyalty among clients.
- Serviced vehicles according to OEM-recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes.
- Ensured a consistent maintenance schedule of 1 to 10 appointments per day.
Oil Change Technician
Clem Tire
02.2018 - 04.2021
- Performed oil changes efficiently while adhering to safety protocols and manufacturer specifications.
- Diagnosed and resolved common vehicle maintenance issues to enhance customer satisfaction.
- Maintained cleanliness and organization of the service area, ensuring a safe work environment.
- Assisted in training new technicians on procedures and equipment usage to improve team performance.
- Kept shop areas neat, clean, and free of safety hazards.
- Performed 5 to 10 oil change maintenance appointments and brake repairs per day.
Satellite Installation Technician
Satellites Unlimited
04.2017 - 02.2018
- Installed satellite systems for residential and commercial clients, ensuring optimal performance and signal quality.
- Conducted site surveys to assess installation requirements and recommend suitable equipment options.
- Trained junior technicians on installation techniques, safety protocols, and troubleshooting procedures.
- Diagnosed and resolved technical issues related to satellite systems to enhance customer satisfaction.
- Managed 1 to 10 calls per day, depending on the severity of the installation or repair needed.
Carpenter/Owner/Operator/Payroll Manager
Bradford Home Repair
04.2003 - 02.2017
- Assessed project requirements and selected appropriate materials to enhance structural integrity and aesthetics.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Oversaw daily construction activities, ensuring adherence to safety regulations and project specifications.
- Coordinated with subcontractors to optimize workflow and maintain project timelines.
- Mentored junior staff, fostering skill development and enhancing team efficiency.
- Managed and estimated at least one estimate per day, in upwards of five to six calls per day.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT12-2026
Undergrad IT Certification - Information Technology
Full Sail University
Winter Park, FL01-2024
Skills
- Automotive diagnostics
- Vehicle maintenance expertise
- Client support
- Routine maintenance
- Effective time management
- Information systems knowledge
- Collaborative teamwork
- Quality assurance
- Routine payroll processing
- Budget management
- Inventory oversight
- Employee training
Accomplishments
While attending Full Sail University in my brief time at the school I was able to obtain an Undergrad IT Certificate.
While spending time in the automotive field I was able to hone my skills from a very entry level technician to being able to perform complex repairs.
In my time with Bradford Home Repair I started out right out of high school as a helper, I grew into a master carpenter at the time, while also obtaining new clients and bidding on repairs, while on job sites supervising productivity with employees and handling payroll at the end of each week.
Certification
Undergrad Information Technology Certificate
Languages
English
Native or Bilingual
Timeline
Automotive Technician
Christian Brothers Automotive
04.2021 - Current
Oil Change Technician
Clem Tire
02.2018 - 04.2021
Satellite Installation Technician
Satellites Unlimited
04.2017 - 02.2018
Carpenter/Owner/Operator/Payroll Manager
Bradford Home Repair
04.2003 - 02.2017
Bachelor of Science - Business Management
Western Governors University
Undergrad IT Certification - Information Technology
Full Sail University