Summary
Overview
Work History
Education
Skills
Certification
Hobby is Guitar Playing
Timeline
Generic

Michael Bradley

Summary

Proven track record in enhancing customer satisfaction and inventory accuracy, notably at Ohio Dept. Of Mental Health & Addiction Services. Skilled in forklift operation and exceptional verbal communication, I excel in optimizing store operations and team collaboration. Achieved significant space utilization improvement, demonstrating a strong blend of analytical and interpersonal abilities.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Associate

Loredo Taco
03.2022 - 08.2022
  • greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased sales and customer satisfaction through personalized servicing.

Storekeeper I

Ohio Dept. Of Mental Health $ Addiction Services
02.1990 - 11.2020
  • Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
  • Received product shipments and organized in stockroom storage area.
  • Enhanced store organization by implementing effective storage solutions and space utilization techniques.
  • Ordered goods from various vendors to maintain store merchandise levels.
  • Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
  • Maintained a safe working environment with strict adherence to safety protocols and guidelines.
  • Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
  • Monitored merchandise on shelves and in storage using inventory control system.
  • Ensured timely order fulfillment for customer satisfaction through efficient processing of purchase requests and shipments.
  • Optimized warehouse space usage by implementing innovative storage methods and reorganizing items as necessary.
  • Used [Software] to check and count all product inventories.
  • Assisted customers by answering questions and suggesting merchandise.
  • Tagged merchandise and neatly stocked on shelves and display areas.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Operated forklifts and hand trucks to restock department supply locations.
  • Arranged products on shelves and in cabinets to maximize space utilization by [Number]%.
  • Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
  • Boosted efficiency in the workplace by training new employees on storekeeping procedures and best practices.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Sorted and delivered materials to different work areas and staff.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.

Education

Bachelor of Science - Marketing

The University of Akron
Akron, OH
06.1992

High School Diploma -

Canton South High
Faircrest Ave, Canton Ohio
06.1969

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Workplace Safety
  • Decision-Making
  • Order Fulfillment
  • Computer competencies
  • Record and File Management
  • Forklift Operation
  • Inventory and Stocking
  • Excellent Written and Verbal Communication
  • Computer Proficiency and Microsoft Office
  • Merchandise Receiving and Handling
  • Engaging with Diverse Customers

Certification

Associate of Arts Degree

Class A CDL

Forklift Certificatiion

Hobby is Guitar Playing

Music stirs the soul of the Human Being. Musical sounds ignites our flames and passion.

My Hobby reflects just that about my passionate guitar playing.

Timeline

Associate

Loredo Taco
03.2022 - 08.2022

Storekeeper I

Ohio Dept. Of Mental Health $ Addiction Services
02.1990 - 11.2020

Bachelor of Science - Marketing

The University of Akron

High School Diploma -

Canton South High

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Michael Bradley