Michael Brady
Knoxville,TN
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable guest experiences.
Overview
5
5
years of professional experience
Work History
Server
Fieldhouse Social
05.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Garden Worker
White's Nursery
05.2021 - 08.2021
- Enhanced plant health by implementing proper pruning techniques and weed control methods.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
Cashier
Burrito Perdido
06.2018 - 08.2018
- Greeted customers and ran their orders on the POS system, as well as taking phone orders.
- Performed ingredient and side dish preparation.
- Cleaned front and back of house in addition to regular closing duties.
Education
Bachelor of Science - Industrial Engineering
The University of Tennessee - Knoxville
Knoxville, TN05.2026
High School Diploma -
Grassfield High School
Chesapeake, VA05.2019
Skills
- Customer service
- Memory retention
- Service prioritization
- Guest Engagement
UTK Car Club Member
Collects, maintains, and drives a diverse range of cars; knowledgeable of a wide array of car manufacturers, models, and powertrains.
Timeline
Server
Fieldhouse Social
05.2022 - 07.2023
Garden Worker
White's Nursery
05.2021 - 08.2021
Cashier
Burrito Perdido
06.2018 - 08.2018
Bachelor of Science - Industrial Engineering
The University of Tennessee - Knoxville
High School Diploma -
Grassfield High School
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