Summary
Overview
Work History
Education
Certification
Timeline
Generic

Michael Brady

Lockport,IL

Summary

Experienced Rules Examiner with 23 years in the Railroad industry. Detail-oriented with keen focus and excellent facilitating and supervisory skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Rules Examiner

Metra
Chicago, IL
01.2018 - Current
  • Develop and implement training programs for operations staff.
  • Supervise and facilitate group learning sessions to ensure understanding of operational procedures.
  • Provide on-site coaching and mentoring to new employees in the operations team.
  • Conduct regular assessments of employee performance and identified areas for improvement.
  • Assist with the creation of effective job aids, such as checklists and process documents, to support operations staff.
  • Design interactive activities to promote knowledge retention among trainees.
  • Create comprehensive reports summarizing training results and feedback from participants.
  • Prepare instructional materials such as handouts, visual aids, manuals.
  • Supervise and Implement innovative methods of instruction based on adult learning principles for Transit Ambassador.
  • Ensured compliance with organizational policies related to safety standards.
  • Supervise and utilize a variety of teaching methods including lectures, role-playing exercises for Transit Ambassador.
  • Supervise, evaluate and assist instructors to develop skills to facilitate Transit Ambassador classes.
  • Maintain detailed records of all training activities conducted by the organization.
  • Maintain strong knowledge of Operating Rules by participating in workshops, conferences and online education classes.
  • Oversee daily operations of the department, including personnel management and scheduling for department needs.
  • Ensure compliance with all applicable laws, regulations, and standards.
  • Provide training and guidance to team members on operational procedures and best practices.
  • Monitor employee productivity levels to identify areas for improvement or additional resources needed through operational testing.
  • Conduct reviews with transportation employees and facilitate rules exams to assess performance and provide feedback as needed.

Operations Trainer

Metra Electronics Corp.
Chicago, IL
11.2015 - 01.2018
  • Developed and implemented training programs for operations staff.
  • Facilitated group learning sessions to ensure understanding of operational procedures.
  • Provided on-site coaching and mentoring to new employees in the operations team.
  • Conducted regular assessments of employee performance and identified areas for improvement.
  • Assisted with the creation of effective job aids, such as checklists and process documents, to support operations staff.
  • Designed interactive activities to promote knowledge retention among trainees.
  • Created comprehensive reports summarizing training results and feedback from participants.
  • Monitored employee progress during onboarding processes and provided guidance when needed.
  • Prepared instructional materials such as handouts, visual aids, manuals.
  • Ensured compliance with organizational policies related to safety standards.
  • Maintained detailed records of all training activities conducted by the organization.
  • Explained goals and expectations required of trainees.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Scheduled classes based on availability of classrooms, equipment or instructors.

Train Conductor

Metra Electronics Corp.
Chicago, IL
01.2003 - 11.2015
  • Checked tickets, collected fares, and issued change to passengers.
  • Assisted passengers with boarding and disembarking the train safely.
  • Inspected trains for safety hazards or issues prior to departure.
  • Provided on-board announcements regarding stops, delays, and transfers.
  • Responded to customer inquiries and complaints in a professional manner.
  • Performed pre-trip inspections of locomotives and cab cars.
  • Ensured that all operating rules were followed at all times.
  • Maintained accurate records of onboard activities such as ticket sales and passenger counts.
  • Operated switches and signals in accordance with established procedures.
  • Assisted disabled passengers by providing appropriate accommodations.
  • Enforced company policies related to conduct, security, and fare collection.
  • Received and followed directions from train dispatchers.

Clerk

Metra Electronics Corp.
Chicago, IL
10.2001 - 01.2003
  • Assisted customers with inquiries and complaints in a professional manner.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Communicated with customers and employees to answer questions or explain information.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Sweep, mop and vacuum floors of all areas.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Empty wastebaskets and trash containers.
  • Qualified as a Tower Operator (67th St. Tower) on the MED.

Education

Associate of Arts - Sports Medicine

Moraine Valley Community College
Palos Hills, IL
05-1997

Certification

  • Active Conductor License
  • (CUTA) Transit Ambassador Certification
  • (CUTA) Transit Ambassador Master Trainer Certification

Timeline

Senior Rules Examiner

Metra
01.2018 - Current

Operations Trainer

Metra Electronics Corp.
11.2015 - 01.2018

Train Conductor

Metra Electronics Corp.
01.2003 - 11.2015

Clerk

Metra Electronics Corp.
10.2001 - 01.2003

Associate of Arts - Sports Medicine

Moraine Valley Community College
  • Active Conductor License
  • (CUTA) Transit Ambassador Certification
  • (CUTA) Transit Ambassador Master Trainer Certification

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Michael Brady