Michael Branam
Brick,NJ
Summary
Dedicated professional with a strong work ethic and proven customer service skills, honed at Matt Blatt Kia. Successfully optimized vehicle movement and maintained high cleanliness standards. As a Security/Telecommunications Technician at RKC Systems, I enhanced network performance through effective troubleshooting and installation, ensuring customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Porter/Lot Attendant
Matt Blatt Kia
Toms River, NJ
11.2024 - 04.2025
- Coordinated vehicle movement on lot to optimize space efficiency.
- Provided excellent customer service during vehicle pick-up and drop-off processes.
- Maintained cleanliness and safety standards throughout the dealership premises.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Supported sales team by preparing vehicles for showroom display.
- Cleaned and organized building areas as required.
Security/Telecommunications Technician
RKC Systems
Brick, NJ
08.2018 - 09.2024
- Installed and configured telecommunications equipment, ensuring optimal functionality.
- Assisted in troubleshooting network connectivity issues, enhancing user experience.
- Supported routine maintenance of communication systems, ensuring reliability and performance.
- Collaborated with team members to document technical processes and procedures effectively.
- Conducted quality checks on installed systems, contributing to operational efficiency.
- Participated in training sessions to learn advanced telecommunications technologies and practices.
- Maintained inventory of tools and materials, streamlining workflow for projects.
- Responded to service requests promptly, improving customer satisfaction and support efficiency.
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Responded to service requests during and after business hours.
Education
High School Diploma -
Brick Memorial High School
Brick, NJ06-2016
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Valid Driver's license
- Punctual and dependable
- Heavy lifting
- Cleanliness and hygiene
- Reliability and punctuality
- Ensuring customer satisfaction
- Inventory maintenance
Timeline
Porter/Lot Attendant
Matt Blatt Kia
11.2024 - 04.2025
Security/Telecommunications Technician
RKC Systems
08.2018 - 09.2024
High School Diploma -
Brick Memorial High School