Michael Braun

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• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for Telecommunications equipment replacement, repair, or maintenance, moves and changes

Ran.installed and terminated Cat3,Cat5,Cat5e,Coax,Siamese,18/2 Audio,25 pair,50 pair and 100 pair cables

• Install and service telephone systems, deskphones,classroom phones,conference room phones, headsets, police department direct dial phones,overhead paging phones as per customer needs.
• Install and service camera security systems and cameras inside and outside of schools and administration buildings as per the needs of the Director of Security
• Install and service overhead paging equipment as per building and Operations Administrator's needs
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Responded immediately to equipment breakdowns and developed timely repair plan to minimize downtime.
• Performed preventive and regular maintenance on systems.
• Worked closely with vendors to gather price compares for new and current equipment prices.
• Worked closely with vendors to schedule and meet with vendors for repairs and swap outs of equipment.
• Worked closely with the Foreman.Assistant Director and Director of Operations and Maintenance to keep them apprised of all information of quotes from vendors, scheduling of service from vendors.and all follow ups of the jobs completed.
• Assisted in the design and installation of new equipment, ensuring seamless integration into existing systems.
• Worked closely with the Director of Technology and the technology staff of the placement of computer cabling for computer workstations and wireless access points throughout multiple buildings within the district.
• Worked closely with all staff throughout the district including building principles, assistant principles,directors of departments and secretaries about the placement of equipment and all issues that may be present stopping the flow of productivity
• Program all telephone desksets for name changes,line adds and changes,speed dial and auto dial buttons as per customer needs
• Program all voicemail boxes to set up new users, delete old users change passwords and train the customer on how to set up the mailboxes name and greeting recordings.
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• Managed day-to-day business operations.
• Sub contracted for a national Telecommunications company and serviced Nassau county,suffolk county, Queens and Connecticut
• Serviced Telecommunications systems for moves.adds, changes for equipment and cable failures within the Rite Aid, Trader Joes,Dollar General,Express,Buffalo Wild Wings,Petco,PepBoys to name a few
• Serviced Camera security systems within the Auto Zone franchise for moves, adds and changes for equipment and cable failures.
• Worked closely with store managers and assistant managers to comply with the store's needs for the placement of new equipment, solutions for old and non working equipment and repairs and installations of cabling within a given time frame
• Worked closely with the Project Managers and dispatchers of the National company for the scheduling of jobs, the status of jobs once onsite and the closeout of jobs upon completion.
• Negotiated prices of materials and kept within the alloted price schedules of the companies contract
• Worked closely with project managers of all service teams for the replacement of faulty equipment and the scheduling to replace the equipment along with the Managers of the stores
• Maintained records of travel time and mileages to and from each job
• Installed and troubleshot price scanners,registers, cash drawrers,wireless access points, store communications handheld radios, cradlepoint crash systems,emergency panic systems telecom equipment, paging equipment and camera security equipment.