MICHAEL BRAZIER
Sales Professional
Chicago
Summary
Highly motivated vehicle Sales Associate with extensive customer service and sales experience seeking a position in customer service and sales. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Bringing hardworking nature with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
New Car Sales Representative
Homewood Chevy
Homewood, IL
11.2014 - Current
- Met customers on lot and in showroom to discuss available vehicles and options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Drove team revenue totals by bringing in top sales numbers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Prepared purchased vehicles and completed final delivery checks.
- Completed registration paperwork and sales documentation.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Responded to customer enquiries via telephone and email.
- Effectively located merchandise across various stores to address customer needs.
- Helped build sales team for new location by training and mentoring all members.
- Outlined sales, warranty and service procedures.
Car Salesman
Hawk Chevy
Chicago, IL
03.2009 - 11.2014
- Greeted customers with friendliness and professionalism.
- Increased business 67% in a single quarter.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Maintained compliance with all service, quality and regulatory standards.
- Drove team revenue totals by bringing in top sales numbers.
- Negotiated purchase prices and explained sales, warranty and optional products.
Education
Associate of Applied Science - Business Management
Indiana University - Purdue University Fort Wayne
Fort Wayne, IN2005
High School Diploma -
Morgan Park High School
Chicago, IL1992
Skills
- Organizational skills
- Lead Follow-Up
- Engaging with Diverse Customers
- Retail Metrics and Goals
- Building Customer Relationships and Loyalty
- Computer Proficiency and Microsoft Office
- Merchandising and Display
- Sales and Marketing
- Flexible Hours
- Excellent Written and Verbal Communication
- Exceeding Customer Expectations
- Strong Communication and Interpersonal Skills
- Upselling Strategies
- Adaptable and Flexible
- Team Collaboration
- Positive Customer Engagement
Certification
- Finance and Accounting Principals Certificate 2010, Purdue University
- Strategic Business Planning Certificate 2011, Purdue University
Timeline
New Car Sales Representative
Homewood Chevy
11.2014 - Current
Car Salesman
Hawk Chevy
03.2009 - 11.2014
Associate of Applied Science - Business Management
Indiana University - Purdue University Fort Wayne
High School Diploma -
Morgan Park High School
Similar Profiles
KYLE MARBLEKYLE MARBLE
Front Waiter at Clyde's of Chevy Chase, Chevy ChaseFront Waiter at Clyde's of Chevy Chase, Chevy Chase
Anthony CaldanaroAnthony Caldanaro
Landscape Worker at Homewood-Flossmoor Park District HomewoodLandscape Worker at Homewood-Flossmoor Park District Homewood
Kavi RichmondKavi Richmond
Camp Counselor at Homewood-Flossmoor Park District HomewoodCamp Counselor at Homewood-Flossmoor Park District Homewood
EBONY ROSSEBONY ROSS
Concierge at 1000M Mfort Security ServicesConcierge at 1000M Mfort Security Services
Sydney SabinoSydney Sabino
Physician Assistant, Orthopedic Immediate Care at Illinois Bone and Joint InstitutePhysician Assistant, Orthopedic Immediate Care at Illinois Bone and Joint Institute