Michael Brewer
Suffolk,VA
Summary
Competent Pc TechTechnician with solid background in providing technical support and troubleshooting for wide range of PC issues. Adept at resolving software and hardware problems quickly and effectively, ensuring minimal downtime. Demonstrated proficiency in customer service and technical documentation.
IT professional with strong foundation in diagnosing and resolving technical issues related to PCs and peripherals. Known for commitment to high standards and results-driven approach, fostering collaborative team environment. Expertise in hardware troubleshooting, software installation, and network configuration, with reliable and adaptable nature.
Professional technician prepared for this role with strong experience in troubleshooting, system maintenance, and user support. Known for adaptability and reliability in meeting shifting needs and providing efficient solutions. Strong collaborator focused on achieving results, proficient in hardware diagnostics, software installation, and network configuration. Recognized for excellent communication skills and customer-centric approach.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
NDT Inspector
Newport News Shipbuilding
01.2025 - 08.2025
- Conducted comprehensive visual and dimensional inspections of welds and materials to ensure compliance with specifications
- Operated advanced NDT equipment, including ultrasonic and radiographic systems, for quality assurance
- Developed inspection reports detailing findings, recommendations, and corrective actions to enhance safety standards
- Trained junior inspectors on NDT techniques and best practices to improve team capabilities
- Collaborated with engineering teams to address non-conformances and implement effective solutions
- Served as a subject matter expert in Non-Destructive Testing, supporting colleagues and clients in resolving technical challenges and interpreting industry standards.
- Used sonic measurements to map presence of imperfections within objects.
Marine Painter
Newport News Shipbuilding
03.2023 - 09.2024
- Applied protective coatings on marine vessels to enhance durability and appearance.
- Operated spray equipment, ensuring uniform application of paint across various surfaces.
- Conducted surface preparation tasks, including sanding and cleaning, to promote adhesion of coatings.
- Collaborated with team members to streamline workflow and improve painting efficiency.
- Trained junior painters on safety protocols and proper use of painting tools and materials.
- Reduced downtime of marine vessels by completing painting projects within scheduled timelines.
Warehouse Forklift Operator
Delphinus Engineering
08.2022 - 03.2023
- Operated forklifts to transport materials between loading docks and storage areas.
- Conducted inventory checks to ensure accurate stock levels and minimize discrepancies.
- Maintained equipment by performing routine inspections and addressing minor repairs.
- Collaborated with team members to optimize workflow and improve loading efficiency.
- Implemented best practices for material handling, enhancing overall warehouse productivity.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
Shipyard Cleaner
Newport News Shipbuilding
05.2020 - 07.2022
- Maintained cleanliness and sanitation in assigned areas, ensuring compliance with health and safety standards.
- Operated cleaning equipment, including floor buffers and vacuums, to enhance efficiency in cleaning tasks.
- Trained new staff on proper cleaning techniques and safety procedures to ensure consistency in service quality.
- Conducted regular inspections of facilities to identify areas needing attention or improvement in cleanliness.
- Resolved client concerns promptly, enhancing overall satisfaction with facility cleanliness and presentation.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
IT Technician
Military Sealift Command Department of the Navy
09.2010 - 05.2022
- Diagnosed and resolved hardware and software issues to ensure system functionality.
- Performed installations, configurations, and upgrades of operating systems and applications.
- Provided technical support for end-users via phone, email, and in-person interactions.
- Maintained inventory of parts and equipment to streamline repair processes.
- Collaborated with cross-functional teams to enhance IT infrastructure reliability.
- Optimized PC security by installing antivirus software and implementing best practices for data protection.
- Established strong relationships with clients through clear communication and consistent follow-up regarding any ongoing technical concerns.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Restored data on computers and office machines.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Configured and installed desktop computers, printers, and peripherals to meet user requirements.
- Educated end-users on best practices for maintaining optimal PC performance, increasing productivity.
- Streamlined IT support processes with effective ticket management and prioritization.
- Reduced downtime, efficiently diagnosing and resolving hardware and software failures.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Proved successful working within tight deadlines and a fast-paced environment.
- Diagnosed and troubleshot hardware, software and network issues.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Generated reports to track performance and analyze trends.
Education
High School Diploma -
Penn Foster
Scranton, PA05-2010
Skills
- Proficient in Microsoft Office applications
- Operating systems proficiency
- Hardware assembly expertise
- Software installation and debugging
- Data retrieval and manipulation skills
- Wireless network technologies
- Logistics scheduling and discrepancy documentation
- Experience with LAN technologies and routers
- Experienced in multiple programming languages including Java, Python, and JavaScript
- Experienced in virus protection and backup management
- Proficient in network security design
- Available for flexible hours
Certification
- Passport Holder
- TWIC Cardholder
- Basic EMS Concepts for WMD
- Terrorism Awareness for Emergency First Responders
- Personal Safety & Social Responsibilities
- Shipboard Damage Control
- Basic Fire Fighting (MSCATL-53)
- Shipboard Helicopter Fire Fighting
- First Aid, CPR & AED
- Ordnance Hazard Awareness
- High Voltage Electrical Awareness
- Personal Survival Coast Guard Approved
- Chemical, Biological & Radiological- Defense Orientation
- Proficient in Microsoft Windows Operating System and all Microsoft software.
- Basic knowledge of Cyber Security functions such as identify, protect, detect, respond and recover.
- Manage Goal Control, Network Diagram, Network Device Security
- Forklift Operator Safety Training
Timeline
NDT Inspector
Newport News Shipbuilding
01.2025 - 08.2025
Marine Painter
Newport News Shipbuilding
03.2023 - 09.2024
Warehouse Forklift Operator
Delphinus Engineering
08.2022 - 03.2023
Shipyard Cleaner
Newport News Shipbuilding
05.2020 - 07.2022
IT Technician
Military Sealift Command Department of the Navy
09.2010 - 05.2022
High School Diploma -
Penn Foster
Other Experiences
- Interpret, distribute, and carry out Monitoring all CMLS data processing information, Quality assurance, CASREP/ ANOR/ TP-1-W's, DD Form 1384 (Transportation control and movement document), and DOD 1348 (Defense logistics agency).
- Shipping requests Customer Service for clients in the CONUS and OCONUS are carried out via phone and email and are handled by corrective maintenance and logistics systems (CMLS).
- To establish an inventory audit trail, and investigate and reconcile administrative transactions. The creation of shipping requests for MSC ships, conducting material quality checks, examining cargo units, and preparing DDG ship maintenance reports. Perform inventory controls and keep quality standards high for audits
- Making a wall-to-wall inventory of the ship's interiors, including the tool and storerooms; keeps an EPI-based raw material inventory in the clean room; SRI items should be relabelled if necessary.
- Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship).
- Tags for identification and stores material in designated storage areas segregating government furnished and contractor furnished material and equipment.
- Supply Planning to prepare stored material for shipment to jobsites.