Michael Brewton
Chicago,IL
Overview
20
20
years of professional experience
Work History
B2B Midwest Relationship Manager
Orkin Pest Control
Elk Grove Village, IL
10.2024 - Current
- Developed and executed strategic sales plans to penetrate new markets in the Midwest region, resulting in a 12% increase in market share.
- Built and maintained strong relationships with key clients in the Midwest region, resulting in a 15% increase in customer retention.
- Analyzed market trends and competitor activities to identify opportunities for growth and develop effective sales strategies.
- Conducted regular performance evaluations for the sales team, providing feedback and coaching to improve individual and team performance.
- Collaborated with marketing department to develop targeted promotional campaigns that increased brand visibility and generated leads.
- Negotiated contracts with key accounts in the Midwest region, ensuring favorable terms while maximizing profitability.
- Provided training and support to sales representatives on product knowledge, selling techniques, and objection handling skills.
- Monitored sales activity metrics such as revenue, pipeline development, conversion rates, and customer satisfaction levels.
- Led cross-functional teams to successfully launch new products or services in the Midwest market.
- Identified potential partnership opportunities with distributors or resellers to expand market reach in the Midwest region.
- Participated in industry conferences and trade shows to network with potential clients and stay updated on industry trends.
- Collaborated with finance department to develop pricing strategies that maximized profit margins while remaining competitive.
- Created comprehensive sales forecasts based on historical data analysis for accurate resource allocation.
- Analyzed sales data to identify trends, opportunities, and areas for improvement in the Midwest region.
- Mentored junior members of the sales team, providing guidance on career development and professional growth opportunities.
- Developed strong relationships with key industry influencers and thought leaders within the Midwest region.
B2B Midwest Account Manager & Inspector
Orkin Pest Control
Chicago, IL
11.2022 - Current
- Performed an inside/outside sales role managing commercial accounts, in conjunction with becoming a certified inspector for commercial properties and homes.
- Generated leads and prospects, with an 80% close rate.
- Developed solid business relationships and rapport with over 20 Fortune 500 companies in less than 2 years.
- Assisted Orkin Pros with commercial starts, and equipment handling when requested.
- Certified in Avitrol (bird pests), Mosquitoes, and general pest control.
- Utilized CRM to input data and tasks throughout the day.
Chief Operating Officer
Ghostwolfe Holdings, LLC
Chicago, IL
02.2018 - Current
- Oversee the daily business and administrative operations, while improving operating procedures for optimal efficiency, including analyzing, and enhancing the quality of internal and external operational processes within the company.
- Managing the hiring process to attract the best candidates and reduce employee turnover, in lieu of mentoring and inspiring employees to key into the vision of the business.
- Establishing policies that improve and promote company vision and culture, while evaluating company performance and recommending strategies to improve results.
- Collaborating with management and other board members to raise capital and carry out other business-expanding strategies.
CEO/Owner
SnickerDoodle Graphiics, LLC
Chicago, IL
06.2016 - Current
- Created a graphic design marketing company, to fulfill the needs of consumers who wish to have their creativity shown on garments and other products.
- A graphic artist by trade, and also a screen printer, I utilized my arts and knowledge to develop a way to cater to the minority groups, that have wished to express themselves on products that were visible to the public.
- Including but not limited to, common office equipment and school gear.
- Currently running all operational and executive tasks, including finance and inventory.
Energy Consultant
Eligo Energy, LLC
Chicago, IL
04.2018 - 10.2021
- By way of using company-generated leads and using the tools to locate good supplier rates for energy consumers, I provided monthly terms for their distributors, across 15 states.
- Consulted them on the best rates possible, to ensure savings and cost-efficient usage.
- Gave a solid analysis on consumption, and the types of energy to be used for their areas.
Marketing Director / Board Member
CBC Inc
Chicago, IL
01.2014 - 06.2016
- Create and plan fundraising events.
- Manage budgets for organization expenditures and stipends for clients.
- Handled bookkeeping records including balance sheets, accounts payable/ receivable.
- Market research for social services, and individuals that need them.
- Responsible for Social Media management and web design, including product gear development and sales.
- Leadership and mentorship program development.
- Develop and oversee campaigns for domestic violence victims and battered women.
- Assist the Executive Director with State of Illinois acquisitions and small business mergers.
- Responsible for successful partnerships with community leaders and activists.
- Develop and manage committees to assist outreach ministries in their efforts.
- Administrative overseer of the organization's daily operations.
Technical Support Coordinator / Customer Service Supervisor
Verizon Wireless
Elgin, IL
04.2008 - 12.2014
- Tier II level support for mobile, and most electronic devices run on CDMA networks.
- Assisted customers with wired and wireless connections to multiple devices.
- Supervised many teams of tiered representatives in billing and technical support roles.
- Ensured that reps matriculated to higher positions.
- Measured daily tasks of meeting company metrics.
- Coached and mentored reps to achieve KPI's and maintain exemplary productivity.
Operations & Compliance Representative / Internet Response
Verizon Wireless
Schaumburg, IL
06.2004 - 04.2008
- Applied the appropriate provisioning in order to ensure proper billing.
- Responded to customer inquiries via email and inbound server requests.
- Test piloted new systems that provided better workflow in company developments.
- Trained managers and employees on use of B2C Fallout processes and provisioning.
Assistant Production Manager / Sales Representative
Custom Image Marketing Inc
Chicago, IL
07.1996 - 06.2004
- Assisted with new marketing ideas and strategies.
- Ensured the quality and durability of products, maintained the operability of machines.
- Managed over 50 CPS school accounts; purchase orders for products.
- Gained clientele via cold calling, business to consumer visits, and emailing.
Timeline
B2B Midwest Relationship Manager
Orkin Pest Control
10.2024 - Current
B2B Midwest Account Manager & Inspector
Orkin Pest Control
11.2022 - Current
Energy Consultant
Eligo Energy, LLC
04.2018 - 10.2021
Chief Operating Officer
Ghostwolfe Holdings, LLC
02.2018 - Current
CEO/Owner
SnickerDoodle Graphiics, LLC
06.2016 - Current
Marketing Director / Board Member
CBC Inc
01.2014 - 06.2016
Technical Support Coordinator / Customer Service Supervisor
Verizon Wireless
04.2008 - 12.2014
Operations & Compliance Representative / Internet Response
Verizon Wireless
06.2004 - 04.2008
Assistant Production Manager / Sales Representative
Custom Image Marketing Inc
07.1996 - 06.2004