MICHAEL BRIATICO
Jacksonville Beach,FL
Summary
Results-driven Sales professional with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships.
Overview
13
13
years of professional experience
Work History
Executive Account Manager / Upsell Account Executive
OTTIMATE (formerly PLATE IQ)
02.2018 - 03.2024
- Renegotiated existing contracts, managed client expansion on the platform and demonstrated features to existing clients such as Spend Management and VendorPay
- FY 2023, generated an ARR of $780K against a goal of $550K
- FY 2022, generated an ARR of $722K against a goal of $445K
- Trained the AM team in how to effectively pitch price increases to legacy clients.
Sales Development Representative
OTTIMATE (formerly PLATE IQ)
- Set 40-50 meetings per month, consistently at the top of my cohort
- Through the set meetings, I assisted in generating $450K in ARR.
Customer Service Training Consultant
KENNETH NEMCOVICH & ASSOCIATES
04.2017 - 12.2017
- Trained a class of 50 new employees at a call center opening for WPS (Wisconsin Physician Services) in Hampton, Virginia
- Collaborated with management to design a program that streamlined training efficiencies.
Brand Ambassador
SENNHEISER AUDIO (SEASONAL POP UP RETAIL STORES)
10.2016 - 03.2017
- Educated clients on virtues of certain headphones versus competing brands
- Converted 20% of clients from demonstration of product to sold merchandise.
Sales Consultant
SAKS 5TH AVENUE
06.2011 - 08.2016
- Saks Selling Star Award-April 2015-surpassed monthly goal with $72,500 in revenue
- Saks Selling Star Award-February 2012-surpassed monthly goal with $65,000 in revenue
Education
Bachelor of Arts - Theater Studies
Fordham University
New York, NYSkills
- Proficiency with Salesforce
- ZoomInfo
- MS Office Suite(Word, Excel, Outlook)
- Exceptional Presentation and Public Speaking Skills
- CRM Management
- Strategic Thinking
- Relationship Development
- Product Demonstration
- Contract Negotiation
- Social selling
Timeline
Executive Account Manager / Upsell Account Executive
OTTIMATE (formerly PLATE IQ)
02.2018 - 03.2024
Customer Service Training Consultant
KENNETH NEMCOVICH & ASSOCIATES
04.2017 - 12.2017
Brand Ambassador
SENNHEISER AUDIO (SEASONAL POP UP RETAIL STORES)
10.2016 - 03.2017
Sales Consultant
SAKS 5TH AVENUE
06.2011 - 08.2016
Sales Development Representative
OTTIMATE (formerly PLATE IQ)
Bachelor of Arts - Theater Studies
Fordham University
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