Michael Bridgwood

• Performed daily inspections of fuel trucks, aircraft tugs, and other ground support equipment to ensure safe operation.
• Identified mechanical problems and scheduled maintenance for ground service equipment.
• Coordinated with airline customers to provide prompt, quality service for their needs.
• Maintained accurate records of all services provided and parts used in repairs.
• Provided guidance and training to new line technicians on proper procedures for servicing aircrafts.
• Developed safety protocols for fueling operations and ensured compliance with Federal Aviation Administration regulations.
• Ensured that all personnel adhere to company policies, procedures, and safety standards during servicing operations.
• Controlled inventory levels by ordering parts as needed and tracking usage.
• Safely handled industry-specific equipment.
• Guided aircraft hand using signals and batons to promote safe ground travel.
• Communicated with flight dispatch personnel regarding incoming or outgoing aircraft.
• Refueled aircraft using hoses connected to fuel trucks.
• Loaded, stowed and unloaded baggage or cargo for crew or passengers.
• Changed aircraft oil, coolant, or other fluids to foster flight-readiness.

As Head instructor I created the workout plans for the rest of the trainers. Innovated new workout routines to follow. Lead class oriented training sessions. Over saw all clients and made sure they followed any and all safety procedures while using certain equipment. Contacted clients/potential clients about memberships. Sold memberships. Made sure any and all clients got the attention and quality they were paying for. During promotional training competitions I helped clients reach ideal goals. Helped other trainers when needed, and asked. Sanitized workout area and gym equipment. Posted and promoted company through social media. Operating the computer system, entering members personal and billing information into our system.

• Created and monitored training courses to promote quality performance and enhance effectiveness of employee training.
• Created and utilized lesson plans and teaching materials to enhance classes.
• Oversaw special courses, workshops and seminars to meet different needs.
• Conducted evaluations of current and projects training requirements to enhance program quality and efficacy.
• Developed and improved assessments systems for instructor, course and student performance evaluations.

• Customer service, greeting everyone as they enter the gym
• Going on constant sweeps around the gym to unsure maintenance of equipment and machines is up to standards, as well as the cleanliness of the facility
• Entering people into the system
• Giving tours of the facility to people who come in for the first time, or ask for one
• Membership sales
• Ensured a positive customer experience
• Performed operational duties
• Received inbound calls
• Processed payments, including sales and refunds
• Managed sales floor
• Accurately and efficiently organized merchandise on sales floor
• Coordinated and led training for new employees

• Teaching and Training others the proper form and technique of kickboxing, teaching both 1-on-1's and large group classes, overseeing everyone in the studio follows directions, able to speak clearly and annunciate, going over safety precautions for first timers, able to take control of situations and give orders, insuring the safety and preventing confrontations of not just the members but fellow instructors as well, dealing with irrational and unruly individuals in a calm and orderly fashion, maintaining sanitation and cleanliness of entire studio (sweeping, vacuuming, mopping floors
• Created and coordinated group training classes in alignment with company sales objectives.
• Recruited, trained and mentored sales team members, offering continuous support for professional development.
• Spearheaded educational training workshops and product presentations.
• Created and offered additional materials to enhance training.
• Explained goals and expectations required of trainees.
• Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
• Sanitizing mats), and practicing/ demonstrating kickboxing myself to maintain/ enhance personal form and skill level
• Operating the computer system, entering members personal and billing information into our system.

• I created the workout plans for the rest of the trainers
• Innovated new workout routines to follow
• Lead class oriented training sessions
• Over saw all clients and made sure they followed any and all safety procedures while using certain equipment
• Contacted clients/potential clients about memberships
• Sold memberships
• Made sure any and all clients got the attention and quality they were paying for
• During promotional training competitions I helped clients reach ideal goals
• Helped other trainers when needed, and asked
• Sanitized workout area and gym equipment
• Posted and promoted company through social media
• Operating the computer system, entering members personal and billing information into our system.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
• Gym maintenance, machine maintenance, re-racking weights (Plates/dumbbells), vacuuming, sweeping, mopping floors, and cleaning mirrors.

• Course maintenance, customer service, customer support, opening the shop/ course in the morning, locking everything up at night, washing carts, cart maintenance, picking the range, making sure everything is running smoothly on the course, maintaining pace of play for all the members on course, register, taking care of scheduling players through the computer, answering the phone, counting the draw before leaving, and properly setting up for tournaments.
• Organized store by returning merchandise to proper areas and restocked displays.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Recommended merchandise to customers based on needs and preferences.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Educated customers on product and service offerings.
• Stayed up to date on store promotions, payment policies and security practices.
• Used standard register system to ring up customer purchases, process payments and issue receipts.

• Weighed and measured materials to meet customer requirements for production.
• Measured, mixed and poured liquid and powdered ingredients specific to formulations for various products.
• Organized and maintained sanitary standards.
• Operated industrial mixer safely, adhering to manufacturer instructions and safety recommendations to avoid workplace accidents.
• Completed quality checks to keep equipment running at maximum efficiency.
• Completed batch production documentation for submission to supervisor.
• Closely monitored equipment functionality and kept detailed records of issues.
• Accurately measure ingredients, working in a high demanding fast pace environment, remembering crucial steps and instructions, working and operating heavy machinery, cleaning machinery when switching recipes to keep from cross contamination, lifting and carrying ingredients weighing 50lbs or more, and occasionally take over baking and/or help with other departments/processes.

• I was head of the outdoors department as well as sports, i sometimes helped as cashier and also twitch putting together fixtures and bicycle assembly
• I made sure all isles were properly stocked, restocked and uniformed
• All sales promotions were up to date and on there designated items and taken down when the sale had expired
• On days where we received shipments I was in the back of receiving unpacking and designating my team members where and how certain items and products should be displayed
• Recognized as top salesperson for 4 months
• Responsible for selling Sports equipment, gym equipment, winter sports equipment, camping supply’s, tents, and kayaks, products
• Stocked shelves
• Resolved register transaction issues
• Negotiated and completed purchasing contracts
• Handled and followed up on escalations