Michael Briggs

• Packed, weighed and shipped items per customer specifications.
• Labeled, recorded, and inspected packaging to prepare for shipment or storage.
• Enhanced overall package presentation with meticulous attention to detail in assembly, labeling, and arrangement.
• Demonstrated adaptability by quickly learning new equipment operations or adapting to updated procedures as needed.
• Proved successful working within tight deadlines and a fast-paced environment.
• Collaborated with team members to meet deadlines and ensure quality control standards were met.
• Organized items on racks, shelves and bins to maintain established order.
• Operated tape machines, scales and label printers to package items correctly.
• Assisted in the training of new employees, sharing knowledge of best practices and company policies.
• Loaded merchandise into specific packages most suited for product dimensions.
• Consistently met or exceeded daily production quotas while maintaining focus on accuracy and quality control measures.
• Ensured compliance with industry regulations regarding proper handling of products requiring special care during the packaging process.
• Expedited order fulfillment through efficient coordination with other departments such as shipping, receiving, and production teams.
• Strengthened communication between team members resulting in improved collaboration to complete tasks efficiently.
• Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
• Operated manual pallet jacks and forklifts to move and store materials.
• Assembled boxes, cartons and containers to package items.
• Counted items to verify accuracy of orders.
• Labeled containers, container tags or products.
• Sorted and stacked finished items.
• Loaded and unloaded items from production line.
• Packaged fragile items with cushioning material.
• Placed items into bags, boxes or other containers.
• Cleaned and maintained production area and equipment.
• Operated shrink wrap, banding and other wrapping machines.
• Loaded items onto conveyor belts and pallets.
• Utilized adhesive labels and other materials to package items.
• Adjusted machine settings to accommodate different items and packaging materials.

• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Enhanced communication among team members to foster collaborative and supportive work environment.
• Helped meet changing demands by recommending improvements to business systems or procedures.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Mentored team members to enhance professional development and accountability in workplace.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Increased sales through effective merchandising strategies and targeted promotions.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Assistant to Store Manager

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Defined clear targets and objectives and communicated to other team members.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

• Worked fast to complete tasks and meet daily deadlines.
• Cleaned and straightened work areas to maximize productivity and safety.
• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Followed instructions and procedures to complete assigned tasks.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
• Reported defective products or machinery to supervisor.
• Learned all required tasks quickly to maximize performance.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.