Michael Britt
Hurst
Summary
Dedicated and adaptable professional with experience in mental health case management, instructional leadership, technical operations, and military training. Skilled in client assessment, service coordination, compliance, and operational performance. Strong communicator committed to client advocacy, safety, and delivering effective training and operational support. Employee-focused professional with detailed knowledge of organizational human resources policies, services and practices. Essential facilitator of key operational details relevant to company onboarding and exit procedures, assisting employees with smooth transitions on either end.
Overview
17
17
years of professional experience
Work History
Case Manager
TRUE Mental Health Services, Inc.
Hurst
03.2025 - Current
- Conduct client intake and assessments to identify needs and service goals
- Develop and monitor individualized service plans (ISPs)
- Coordinate referrals and community resources to support client care
- Maintain documentation with strict confidentiality and HIPAA compliance
- Advocate for clients and support progress through consistent follow-up
Training Generalist
McLane Company, Inc.
Dallas / Fort Worth
09.2022 - 10.2024
- Designed and delivered training programs to improve staff performance
- Facilitated onboarding and ongoing training sessions
- Collaborated with leadership to assess training needs and update materials
- Maintained accurate training documentation in compliance with company standards
Trainer / Technician
ASW Machinery (Felder Group)
Dallas / Fort Worth
05.2018 - 09.2022
- Provided technical training and support for machinery operation and maintenance
- Conducted diagnostics and troubleshooting to resolve operational issues
- Assisted with equipment installations and preventive maintenance
- Developed and updated technical documentation and procedures
Gas Turbine Operator
Evolution Well Services
The Woodlands
03.2018 - 04.2018
- Operated and monitored gas turbine systems supporting field operations
- Performed routine inspections and preventive maintenance
- Reported mechanical and operational issues to minimize downtime
- Followed strict safety and compliance procedures
Lead Instructor
US Navy
Great Lakes
01.2015 - 02.2018
- Updated, verified, and maintained course curriculum for naval engineering systems
- Conducted daily classroom instruction and managed learning environments
- Trained journeyman-level Navy students in electrical theory, PWB troubleshooting, and console operations
- Developed training materials and evaluated student performance
- Skills utilized: Attention to Detail
- Oral Communication
- Adobe Acrobat
- Training Material
Gas Turbine Technician
US Navy
Camp Pendleton South
02.2009 - 12.2014
- Operated and maintained gas turbine systems for naval vessels
- Performed preventive maintenance, diagnostics, and troubleshooting
- Supported operational readiness in high-pressure environments
- Skills utilized: Attention to Detail
- Oral Communication
- Adobe Acrobat
Education
MS - Educational Psychology
University of Texas
01.2023
BA - Teaching
Columbia College
01.2021
Skills
- Client Intake & Assessment
- Training Program Development
- Preventive Maintenance
- Troubleshooting & Diagnostics
- Equipment Operation & Monitoring
- HIPAA & Regulatory Compliance
- Attention to Detail
- Oral & Written Communication
- Adobe Acrobat
- Technical training
- Staff onboarding
- Performance evaluation
- Leadership skills
- Team Training
- Multitasking and organization
- Maintenance and repairs
Memberships And Associations
American Case Management Association (ACMA), 01/01/24, Present, Focused on advancing case management best practices through training and networking
Coursework
- Educational Psychology
- Instructional Design
- Behavioral Observation
- Client Assessment & Advocacy
- Technical Systems Operations
- Compliance & Safety Procedures
- Leadership & Team Management
- Training Material Development
Websites
Timeline
Case Manager
TRUE Mental Health Services, Inc.
03.2025 - Current
Training Generalist
McLane Company, Inc.
09.2022 - 10.2024
Trainer / Technician
ASW Machinery (Felder Group)
05.2018 - 09.2022
Gas Turbine Operator
Evolution Well Services
03.2018 - 04.2018
Lead Instructor
US Navy
01.2015 - 02.2018
Gas Turbine Technician
US Navy
02.2009 - 12.2014
MS - Educational Psychology
University of Texas
BA - Teaching
Columbia College