Michael Brooks
Oxford,NC
Summary
Driven by a results-focused approach, I leveraged my expertise in equipment maintenance and repair at Ryder Truck Leasing to enhance vehicle performance and safety. My leadership and troubleshooting skills have consistently improved operational efficiency and fostered teamwork across diverse roles, from firefighting to engineering, achieving significant advancements in emergency response and equipment optimization. Well-versed in keeping an orderly and clean shop for maximum efficiency. Skilled in testing, diagnosing and fixing issues with diesel equipment and vehicles. Excellent communication, organizational and prioritization skills. Experienced [Job Title] skilled in efficient diagnosis, repair and replacement of general automotive parts and accessories. Maintains direct interaction with customers and delivers superior service through educating customers on problems and proposed solutions. Good eye-hand coordination and manual dexterity with vast knowledge of complex mechanical and electronic vehicle systems and excellent problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Firefighter
Berea Volunteer Fire Department
01.2024 - Current
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Diesel Technician
Ryder Truck Leasing
06.2023 - Current
- Improved overall vehicle performance by conducting comprehensive diesel engine diagnostics and repairs.
- Reduced vehicle downtime by implementing efficient preventive maintenance procedures for diesel engines.
- Enhanced workshop safety through consistent adherence to established protocols and guidelines.
- Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
- Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
- Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.
911 Telecommunicator
Granville County 911
03.2017 - 06.2023
- Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
- Maximized caller safety by providing clear instructions for emergency situations.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Supported dispatchers in coordinating multi-agency responses during large-scale emergencies, resulting in effective resource allocation.
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Built rapport with callers, establishing trust and facilitating the collection of vital information needed for an appropriate response.
- Provided compassionate assistance to distressed callers while maintaining composure under challenging circumstances.
- Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.
- Collaborated with law enforcement agencies, fire departments, and EMS teams to ensure a coordinated response during multi-agency incidents.
Equipment Engineer
Revlon
08.2015 - 03.2017
- Performed preventive maintenance and troubleshooting to maximize equipment performance.
- Carried out assigned projects and initiated project observation and research to deliver manufacturable solutions.
- Established alternative possibilities and incorporated flexibility to balance costs with benefits to produce unique and cost-effective results.
- Enhanced design and functionality of existing equipment to meet operational needs.
Education
High School Diploma -
J. F. Webb High School
Oxford, NC06.2006
Skills
- Structural Firefighting
- First Aid Certified
- Equipment maintenance and repair
- Fuel System Repair
- Preventive Maintenance
- Performing repairs
- Fleet Management
- Welding and fabrication
- Equipment and Machinery Lubrication
- Auto and engine repair
- ABS systems knowledge
- Troubleshooting skills
Timeline
Firefighter
Berea Volunteer Fire Department
01.2024 - Current
Diesel Technician
Ryder Truck Leasing
06.2023 - Current
911 Telecommunicator
Granville County 911
03.2017 - 06.2023
Equipment Engineer
Revlon
08.2015 - 03.2017
High School Diploma -
J. F. Webb High School
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