Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Brooks

Pensacola,FL

Summary

Accomplished Security Account Manager with a proven track record at Allied Universal, adept in cybersecurity and emergency planning. Excelled in managing a team of 117, enhancing security operations across healthcare facilities. Demonstrated expertise in compliance, technical acumen, and employee relations, significantly improving safety standards and operational efficiency.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Security Account Manager

Allied Universal
10.2000 - Current
  • Directed all security operations across 4 hospitals (total 805 beds) and 3 free standing ER's, safeguarding patients, staff, visitors, and assets.
  • Assisted in hiring and onboarding new security staff, maintaining high standards of professionalism and competence.
  • Managed a team of 117 security officers, providing training on emergency response, de-escalation techniques, and conflict resolution. This includes performance evaluations, counseling/disciplinary actions and handling employee complaints and grievances.
  • Conducted regular risk assessments and implemented mitigation strategies to address vulnerabilities.
  • Oversaw installation and maintenance of advanced security systems, including surveillance cameras, access control systems, and alarms.
  • Collaborated with law enforcement agencies on investigations and emergency situations.
  • Prepared detailed incident reports and presented findings to hospital leadership.
  • Developed and enforced comprehensive security policies in alignment with healthcare regulations and accreditation standards.
  • Responded to and resolved security incidents, demonstration strong decision-making under pressure.
  • Coordinated evacuation drills and emergency preparedness training.

Explosive Ordnance Division Supervisor

United States Marine Corp
08.1979 - 08.1999
  • Facilitated open channels of communication within the division that encouraged the sharing of ideas leading to innovative problem-solving approaches.
  • Established performance metrics to monitor progress toward goals, adjusting strategies as needed for optimal results.
  • Optimized inventory management practices to minimize waste while ensuring adequate supply levels at all times.
  • Developed comprehensive training programs to strengthen staff skillsets and support professional growth.

Education

High School Diploma -

Wolfson High School
Jacksonville, FL
06.1979

Skills

  • Compliance
  • Industry awareness
  • Cybersecurity
  • Technical acumen
  • Daily incident reporting
  • Security team management
  • Employee relations
  • Emergency planning
  • Training management

Certification

Non-Violent Crisis Intervention Certification - Crisis Prevention Institute (CPI)

Certified Healthcare Security Officer - International Association for Healthcare Security and Safety

Small Firearms Training - FL Class "G" license

Red Cross First Aid and CPR Certified

Timeline

Security Account Manager

Allied Universal
10.2000 - Current

Explosive Ordnance Division Supervisor

United States Marine Corp
08.1979 - 08.1999

High School Diploma -

Wolfson High School

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Michael Brooks