Proven leader with a track record of crisis management and conflict resolution, honed at Montrose County Sheriff's Office. Skilled in emergency response and fostering team cohesion, I've significantly enhanced safety and efficiency. My strategic approach to contraband detection and adept report writing have driven substantial improvements in operational standards.
Overview
12
12
years of professional experience
Work History
Deputy sheriff (Corrections)
Montrose county sheriffs office
Montrose, US
06.2023 - Current
Conduct regular inspections of inmate housing areas to detect and correct problems adversely affecting facility security, safety, sanitation, and inmate welfare
Monitor and directly supervise the daily activities of inmates including group recreation, work details, meals, programming, and general movement throughout the facility
Enforce established rules and regulations governing the conduct of inmates
The use of physical force may be applicable at times
Conduct searches to control contraband and detect breaches of security
Respond to the legitimate needs of the inmates, providing reasonable counsel and assistance
Prepare reports describing unusual incidents and routine activities
Maintain logs used as official records
Participate in required formal, physical and on-the-job training, to include arrest control and firearms training
Assist other detentions staff as necessary
Assist the public and related judicial agencies with legitimate business needs
Assist with the intake, booking and release processing of offenders
Promptly communicate matters of importance to superiors and other detentions staff
Regular and predictable attendance is required
Assistant store manager
Lowes
Grand junction, US
08.2022 - 01.2023
Oversee the store is running smoothly and making sure customers are being treated with respect and recovering assistance
Coordinated with vendors to secure product availability at competitive prices.
Trained new employees on store policies, procedures and customer service standards.
Created promotional campaigns to increase brand awareness and attract new customers.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Provided training to new employees on company policies and procedures.
Store director
Joann fabric
Montrose, US
03.2022 - 07.2022
Fully supervise and run a store to increase profit and margin
Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Coached, counseled, recruited, trained and disciplined employees and evaluated on-the-job performance.
Resolved customer complaints promptly in accordance with company policy.
Hired, trained, and supervised store personnel including cashiers, stockers, department managers, and assistant directors.
Analyzed sales data to identify trends and adjust strategies accordingly.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Managed inventory tracking and physical inventory counts to minimize loss.
Provided leadership during periods of change by communicating effectively with employees about changes in policy or procedure.
area general manager
Little Caesars
Montrose, US
07.2021 - 03.2022
Overseeing daily business operations
Developing and implementing growth strategies
Training low-level managers and staff
Creating and managing budgets
Improving revenue
Hiring employees
Evaluating performance and productivity
Analyzing accounting and financial data
Loss Prevention Manager
Kohls
grand junction, US
05.2021 - 07.2021
Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets
Perform routine maintenance and repair tasks competently and safely
Common maintenance and repair tasks can include everything from simple litter removal and weed pulling to HVAC, plumbing, appliance, carpentry, and electrical work
Performed preventative maintenance on equipment.
Scheduled maintenance visits for inspections of existing sites; performed preventative maintenance tasks when required.
Ensured proper maintenance of gaming equipment.
store manager
GNC
grand junction, US
05.2021 - 05.2021
Developing store strategies to raise customers' pool, expand store traffic and optimize profitability
Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
Ensuring high levels of customers satisfaction through excellent service
Vision Center Manager
walmart
montrose, US
01.2021 - 05.2021
Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment
store manager
Dollar Tree
Delta, US
05.2020 - 01.2021
Managing the profitable operation of a retail store with emphasis on recruiting, hiring, training and developing store associates in both operations and merchandising
clerk
Safeway
montrose, US
03.2020 - 03.2020
Follow food safety guidelines and ensure the company and departmental policies and procedures
Completed and mailed contracts, invoices or checks.
Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Answered phones in a courteous manner while providing excellent customer service.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Answered telephones, directed calls, and took messages.
Copied, sorted and filed records of office activities and business transactions.
Assistant Store Manager
Walgreens
Silverdale, US
10.2019 - 03.2020
Customer Experience Monitors and analyzes the customer service provided by team members
Offers feedback and coaching
Greets customers and clinic patients, and offers assistance with products and services
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)
Resolves customer complaints and helps respond to customers' special needs
Loss Prevention Manager
Sportsman's warehouse
silverdale, US
08.2019 - 10.2019
Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets